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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

I am still waiting for delivery. There has been no communication regarding how the order is progressing apart from the original delivery date given. I was told when I placed the order that the...

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier and apologies again for the fact you were not entirely satisfied with the correspondence received. I can confirm this is all booked as discussed during our phone call and should you have any future queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier and apologies again for the fact you were not entirely satisfied with the correspondence received. I can confirm this is all booked as discussed during our phone call and should you have any future queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 07/08/2017

0

Trusted Customer

8 years ago

Service was excellent. The shed was built for us using your excellent installation service.

Waltons

8 years ago

Good morning,

I am delighted to know that you are pleased with the excellent service we have provided and I thank you for your fantastic feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/08/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Well made easy to order and god quality

Ordering was simple and fast. Delivery was on time and the courier was very helpful and quick. Shed is well made, god quality with all parts included. When built looks very good.

Waltons

8 years ago

Good morning,

It is great to know that you are pleased with the service that Waltons have provided and that you are also very happy with the quality and appearance of your tongue and groove shed. Thank you for taking the time time to offer your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/08/2017

0

Trusted Customer

8 years ago

Lots of room for improvement

Confirm delivery date once order placed, because I am pretty convinced I chose the week BEFORE your system had it marked as. Assembly instructions VERY VERY poor. And as for putting all the screws in...

Waltons

8 years ago

Good morning,

Thank you for taking the time to speak with me earlier and apologies again for the issues you have had. I have emailed the available options as agreed during our discussion and I will await a response regarding how you wish to proceed. Thank you for taking the time to provide us with your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 10/08/2017

0

Trusted Customer

8 years ago

Good product and delivery service

Driver contacted us prior to delivery to let us know arrival time. Polite and efficient guy. Good quality product

Waltons

8 years ago

Good morning,

It is great to know that you are pleased with the standard of service you have received and that you found our delivery driver to be both polite and efficient. Thank you for taking the time to offer your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/08/2017

0

Trusted Customer

8 years ago

Excellent

First class service. Texts and calls from driver updating delivery time. So no hanging about all day. Great product also.

Waltons

8 years ago

Good morning,

I am thrilled to know that you rate the service received as being first class and I thank you for taking the time to provide us with your positive feedback - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 06/08/2017

0

Trusted Customer

9 years ago

helpful friendly delivery on time

Waltons

8 years ago

Good morning,

I am pleased to know that you are happy with the standard of service you have received and I thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 10/08/2017

0

Trusted Customer

9 years ago

Damaged shed, slow and rude response, no resolution

Very poor - delivered a damaged shed, took too long to respond to the complaint, failed to apologise and then offered a derisory sum for me to repair it for them. The shed itself was disappointingly...

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the issue experienced with your order. I can see an offer was made in lieu of parts and if there is anything further we can assist with, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 10/08/2017

0

Trusted Customer

9 years ago

A bit disappointing.

You ought to call the "shed" a tool store, as the height is too low for me to stand up in. Not much use as a shed, then. You appear to deliberately leave off the height in all your advertising...

Kim Webster

Waltons

8 years ago

Hello

Thank you for your review. I have been speaking with the associated teams regarding the details raised so that we can assess any improvements required. Our specifications in full on the website do advise of all dimensions in order to provide the customer with a clear picture of the building size.

Kind Regards

Kim - Waltons Team

Product reviews

Date of purchase: 09/08/2017

0

TC

Trusted Customer

Worcester

9 years ago

What Trusted Customer said about Waltons:

Super efficient service & top quality products.

The playhouse is made of good quality material & was very easy to assemble. The website is easy to use. Booking the delivery was simple & the communication from the delivery driver was second to...

Waltons

8 years ago

Good morning,

I am so pleased that you found our website to be easy to use and that you are very happy with all aspects of the service received, in particular, our helpful delivery driver. It is always lovely to hear from repeat customers and I thank you very much for taking the time to provide us with your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 09/08/2017

0

Waltons Reviews

5m x 4m Waltons Home Office Executive Log CabinMore reviews of this product (3)View product websiteImpossible at present. No option to not give a star until order is completed.

Waltons 6 x 10 Green Skylight Plastic Shed - Free FloorMore reviews of this product (26)View product websiteI am impressed by the shed and its appearance and that it does not require ongoing maintenance.

10 x 6 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (19)View product websiteShed is of good quality, well made and looks good when erected. Good value for money

7 x 5 Waltons Windowless Overlap Apex Wooden ShedView product websiteConfirm delivery date once order placed, because I am pretty convinced I chose the week BEFORE your system had it marked as. Assembly instructions VERY VERY poor. And as for putting all the screws in...Read more

6ft x 6ft Waltons Pressure Treated Feather Edge Flat Top Fence PanelsMore reviews of this product (7)View product websiteGood quality fencing product

5ft x 6ft Waltons Pressure Treated Feather Edge Fence PanelsMore reviews of this product (26)View product websiteThe quality of these fence panels was of the good standard

10 x 5 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (3)View product websiteEffective efficient service

4 x 6 Waltons Mini Tongue and Groove Apex Wooden ShedMore reviews of this product (22)View product websiteBasic shed, T & G boarding good but framing a bit flimsy Good value for money,

Pent Metal Shed 91 x 43ft - Foundation KitMore reviews of this product (4)View product websiteEasy to assemble, although the self-tapping screws provided are NOT suitable for thin material (the thread doesn't run up under the screw head).

6 x 5 Waltons Honeypot Honeysuckle Apex Wooden PlayhouseMore reviews of this product (29)View product websiteGreat quality product, easy to assemble. My Grandaughter is delighted!!

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