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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

8 years ago

Excellent service.

Delivered when said. We decided to use Waltons to out our shed up and the 2 that came were excellent. Worked hard and did a great job. Would thoroughly recommend.

Waltons

8 years ago

Good morning,

It is great to know that you are happy with the service supplied and that you would recommend Waltons. Thank you for your wonderful feedback - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/08/2017

0

Trusted Customer

8 years ago

Bad customer service

Ordered panels 7th of August for delivery on the 17th of August still not arrived And there response is they don't have any stock but when they arrive they will contact me to arrange delivery Do...

Waltons

8 years ago

Good morning,

Please accept my apologies for the stock related issue. We do our best to try to ensure that such issues do not arise and I am sorry that on this rare occasion, we did not manage to get this resolved quickly enough. Refunds are processed straight away our end but can take roughly 3 - 5 working days to show in your account as it is bank dependent. Apologies for any inconvenience caused.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

Please accept my apologies for the stock related issue. We do our best to try to ensure that such issues do not arise and I am sorry that on this rare occasion, we did not manage to get this resolved quickly enough. Refunds are processed straight away our end but can take roughly 3 - 5 working days to show in your account as it is bank dependent. Apologies for any inconvenience caused.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 07/08/2017

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

The worst customer service experience ever

Atrocious

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will beable to pick up later. Please accept my apologies for the issues experienced with your order. We are always aiming to achieve high customer satisfaction and I am deeply sorry that you were not satisfied with the service received. If there is anything further we can assist with, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will beable to pick up later. Please accept my apologies for the issues experienced with your order. We do our best to ensure that orders are dealt wqith efficiently and with minimal issues and it is unfortunate that we did not manage to get things right the first time around with your order and for that, I am sorry. I can see an offer was made regarding these issues but if there are any further queries, please contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 05/06/2017

1

TC

Trusted Customer

North Berwick

8 years ago

What Trusted Customer said about Waltons:

Great Purchase!

Delivery was quick even to Scotland!. Excellent easy to use instructions with everything numbered and labelled so the construction was pretty straight forward.

Waltons

8 years ago

Good morning,

It is fantastic that you are pleased with all aspects of the service we have provided and that the easy to follow instructions led to a straight forward assembly. Thank you so much for taking the time to leave your great feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 09/08/2017

0

Trusted Customer

8 years ago

good company

service was great. helpful on phone when ordering. delivery guys were very good. would recommend them. have not had log cabin put yet.

Waltons

8 years ago

Good morning,

I am thrilled to know that you are so pleased with the service we supplied and that you would recommend Waltons. Thank you very much for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/08/2017

0

Trusted Customer

8 years ago

great arrival time .... poor quality

The shed arrived on time but the quality of the build could've been a lot better.

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will be able to pick up later. I am glad that you are pleased with the delivery service provided and sorry to learn that you were not completely satisfied with the quality of your shed. Should there be anything we can assist with, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will be able to pick up later. I am glad that you are pleased with the delivery service provided and sorry to learn that you were not completely satisfied with the quality of your shed. Should there be anything we can assist with, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will be able to pick up later. I am glad that you are pleased with the delivery service provided and sorry to learn that you were not completely satisfied with the quality of your shed. Should there be anything we can assist with, please contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 12/07/2017

0

Trusted Customer

8 years ago

Poor

Had to chase them regarding delivery and installation and still awairing delivery even though this has been ordeted and paid for over 4 weeks.

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier. Apologies again for any inconvenience and as discussed, orders with installation do have a lead time of approximately 6 weeks at present. Dates are confirmed for this week and should you have any future queries, please contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/08/2017

1

Trusted Customer

8 years ago

Super fast delivery

Super fast delivery with very easy shopping experience.

Waltons

8 years ago

Good afternoon,

It is great to know that you are happy with the standard of service that Waltons have supplied and I thank you for taking the time to provide us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good afternoon,

I tried calling earlier but received no answer. Please accept my apologies for the queries raised. We take your comments on board as we are always looking for ways to make improvements. Should there be anything we can assist with, please contact us on either 0800 029 1000 or service@waltons.co.uk. I am pleased that you are happy with your playhouse overall and I thank you again for your feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 01/08/2017

0

TC

Trusted Customer

Scarborough

8 years ago

What Trusted Customer said about Waltons:

Good quality item and looks great. Prompt delivery too. Have already recommended and would definitely recommend again

Waltons

8 years ago

Good afternoon,

It is wonderful to know that you are very pleased with the standard of service you have received and that you would recommend Waltons. Thank you for your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 05/08/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

great service

friendly delivery driver, put the shed exactly where I wanted it. shed went together with no problems at all

Waltons

8 years ago

Good afternoon,

It is great to know that you are pleased with the service received and that assembly of your overlap shed was straight forward. Thank you for taking the time to provide us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

0

Waltons Reviews

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Waltons 45m x 35m Willamette Wooden Garden Log CabinMore reviews of this product (1)View product websitewhile not yet erected it appears to be good quality

8 x 6 Waltons Overlap Apex Wooden Shed DDView product websiteThe thickness of the wood varied, so did the levels of the shiplap, ie not always horizontal.

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7 x 5 Waltons Overlap Apex Wooden ShedView product websiteCan't review as still waiting for it to be delivered

Bark Screen Roll-15 x 4mMore reviews of this product (2)View product websitePerfect for what we wanted

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedView product websitegreat shed ,went together easily, no problem at all

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Who can leave a Feefo review?

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