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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

8 years ago

Have to say I was very impressed..my shed arrived on time as requested and it looks to be of good construction...would recommend

Waltons

8 years ago

Good morning,

It is wonderful to know that you are so satisfied with the service that Waltons have provided and that you would recommend us. This is much appreciated, as is your feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 17/08/2017

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Trusted Customer

DT4 9RD

8 years ago

What Trusted Customer said about Waltons:

Log cabin was easy to order, our questions were promptly answered. Delivery was on time and driver was very helpfull

Waltons

8 years ago

Good morning,

I am thrilled to know that you are happy with all aspects of the service received and I thank you very much for having taken the time to provide us with your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 15/08/2017

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Trusted Customer

8 years ago

I won't be back...

I ordered a Shed at a cost over £630, and arrived with 3 panels damaged.I wasn't too bothered about two of the Panels as some screws/silicone could sort.However, one Panel was unfit to fit, pardon...

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier and apologies again for the issues that you have experienced with your order. We do our best to ensure issues like this do not arise and it is unfortunate that on this rare occasion, we did not manage to get things right the first time around. I am glad we were able to make an offer to rectify these issues but as discussed, there will be further investigation into this once images have been received. I am pleased however, that you are happy with the delivery service we provided and I thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier and apologies again for the issues that you have experienced with your order. We do our best to ensure issues like this do not arise and it is unfortunate that on this rare occasion, we did not manage to get things right the first time around. I am glad we were able to make an offer to rectify these issues but as discussed, there will be further investigation into this once images have been received. I am pleased however, that you are happy with the delivery service we provided and I thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 01/08/2017

0

Trusted Customer

8 years ago

Great product and first class delivery and customer service.

Waltons

8 years ago

Good morning,

It is fantastic to know that you rate the service received as being first class and that you are also happy with your fencing. Thank you very much for your great review - we really appreciate it!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 15/08/2017

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Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Delivered as requested

Delivery was bang on time was phoned 30mins before and the delivery driver was very helpful even after 20 drops

Waltons

8 years ago

Good morning,

I am very glad that you are pleased with the high standard of service that we have supplied and I thank you for taking the time to offer your great feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

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Trusted Customer

8 years ago

Great service quality product.

Great prompt service phone call to say they were about to deliver! Courteous delivery driver can't fault. Good value for money.

Waltons

8 years ago

Good morning,

I am so pleased that you are happy with the standard of service you have received from Waltons and I thank you for taking the time to offer your great feedback - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

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Trusted Customer

8 years ago

Good service, good communication, shed as described and expected

Waltons

8 years ago

Good afternoon,

I am so pleased to know that you are happy with the standard of service we have provided and that the shed met your expectations. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/08/2017

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Trusted Customer

BEDFORD

8 years ago

What Trusted Customer said about Waltons:

EXCELLENT SERVICE 1ST CLASS!

THEY WERE EXCELLENT PHONED BEFORE HAND TO ADVICE TIME OF DELEIVERY WHICH WAS A GREAT HELP AS THIS WAS A VERY URGENT DELEIVERY! I WOULD VERY MUCH RECOMMEND THEM AND WILL NO DOUBT USE THEM AGAIN IN THE...

Waltons

8 years ago

Good morning,

I am delighted to know that you are so pleased with the high standard of service we have provided. It is also lovely to know that you would be happy to both recommend and use Waltons again in the future. Thank you so much for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 14/08/2017

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Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

The service was OK. Arrived on the day requested

Waltons

8 years ago

Good morning,

I am pleased to know that you are happy with the service received and I thank you for taking the time to offer your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good morning,

I tried calling earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the issues you have experienced with your order. If you can contact us on either 0800 029 1000 or service@waltons.co.uk and we will gladly help resolve any outstanding issues. Apologies again and thank you for your much appreciated feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 10/08/2017

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Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Nice shed

Very good communication and delivery arrangements. Single box package was extremely heavy. Dont underestimate the complexity of assembly - you will need some assistance. Power screwdriver helps....

Waltons Reviews

3m x 4m Waltons Insulated Garden Room - FREE InstallationMore reviews of this product (3)View product websiteJust what I was looking for - it's well made and was professionally assembled and has given us a lot more space

42m x 57m Waltons Garage Log CabinMore reviews of this product (2)View product websiteQuality of the log cabin was very good, however they were very mean with the felt roofing - barely enough to adequately cover the roof

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (34)View product websiteDoes the job....................

12 x 8 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (33)View product websiteCould get better cheaper.....................

Willow Hurdle Decorative Woven Garden Fencing Panel 6ft x 4 ft - 18m x 135cm Natural Woven Wattle FencingMore reviews of this product (3)View product websiteQuality product, great delivery and customer service

7 x 5 Waltons Windowless Overlap Apex Wooden ShedView product websiteSuper value for a good quality product.

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (34)View product websiteFine, as expected, no complaints

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedMore reviews of this product (59)View product websiteShed is basic but exactly as expected for the price, no complaints

7 x 5 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (30)View product websiteEXCELLENT VERY GOOD VALUE FOR MONEY! WENT UP REALLY WELL AND GOOD QUALITY PRODUCT - CLIENT WAS VERY HAPPY!

4 x 3 Waltons Overlap Apex Wooden Garden ShedView product websiteI ordered a 4 x 3 shed, when it arrived the quality was terrible. Nails sticking out, holes where knots had dropped out, some of the support struts were warped. The worst part was the door. The wood...Read more

Waltons 6 x 8 Green Skylight Plastic Shed - Free FloorMore reviews of this product (67)View product websiteNearly 5 stars but panels are lighter gauge plastic than expected.

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