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Waltons Reviews

Trusted Customer

Feefo Verified

6 years ago

Great service

Unfortunately when I ordered the summerhouse, the installation service was unavailable due to covid, but the man who delivered was really helpful, he took in through the back gate to make things...

Toni - Sue

Waltons

6 years ago

Thanks for your 5 star review!!

Product reviews

Date of purchase: 16/06/2020

1

TC

Trusted Customer

Feefo Verified

Newark

6 years ago

What Trusted Customer said about Waltons:

Amazing service.

The service we received was amazing, we ordered our buildings. With a delivery date of 21st August, and started to plan our bases. I then got a call to say they'd be delivered on 21st July. By 21st...

Toni - Sue

Waltons

6 years ago

Hi, Thank you for your excellent reviewWe are pleased that you are happy with the experience and product that you have received. If you require any further assistance at all please don’t hesitate to contact our friendly customer service team who are happy to help: service@waltons.co.uk Or call us on: 0800 029 1000 We hope that you are enjoying your garden building!  Kind regards,Waltons Team

Product reviews

Toni - Sue

Waltons

6 years ago

Hi, Thank you for your excellent review We are pleased that you are happy with the experience and product that you have received. If you require any further assistance at all please don’t hesitate to contact our friendly customer service team who are happy to help: service@waltons.co.uk Or call us on: 0800 029 1000 We hope that you are enjoying your garden building!  Kind regards, Waltons Team

Toni - Sue

Waltons

6 years ago

Hi, Thank you for your excellent review We are pleased that you are happy with the experience and product that you have received. If you require any further assistance at all please don’t hesitate to contact our friendly customer service team who are happy to help: service@waltons.co.uk Or call us on: 0800 029 1000 We hope that you are enjoying your garden building!  Kind regards, Waltons Team

Toni - Sue

Waltons

6 years ago

Hi, Thank you for your excellent review We are pleased that you are happy with the experience and product that you have received. If you require any further assistance at all please don’t hesitate to contact our friendly customer service team who are happy to help: service@waltons.co.uk Or call us on: 0800 029 1000 We hope that you are enjoying your garden building!  Kind regards, Waltons Team

Date of purchase: 16/06/2020

1

Trusted Customer

Feefo Verified

6 years ago

Excellent. Helpful customer service, quick delivery, good quality bamboo slat fencing.

Toni - Sue

Waltons

6 years ago

Great to hear you are satisfied with our service!

Product reviews

Date of purchase: 07/04/2020

1

Trusted Customer

Feefo Verified

6 years ago

Good communication from delivery company. Waltons also respond very quickly to emails and even phoned when they wanted to discuss delivery cost. I did feel the delivery charge of seventy pounds was...

Toni - Sue

Waltons

6 years ago

Hi Jennifer, Thank you for your valued feedback. We are glad to hear things went to plan with the delivery. Thanks Toni

Product reviews

Date of purchase: 15/06/2020

1

Trusted Customer

Feefo Verified

6 years ago

I had problems contracting you due mainly to coronavirus

I was very pleased with the service provided, l am disappointed you no longer sell the sail sun shades

Amy Rawson

Waltons

5 years ago

Excellent feedback, thanks a lot!

Product reviews

Date of purchase: 14/04/2020

1

Trusted Customer

Feefo Verified

6 years ago

Everything absolute shambles from start to finish.

Shambles only rated 1 star because I had to to proceed. Delivered 4 times due to missing parts and quality poor snapped hinges. Bolts to big to fit. Took 2 months from order to compete build. We...

Toni - Sue

Waltons

6 years ago

Hi Kevin, We are really sorry we didn't get things quite right with your order, during the pandemic we did try to resume normal service however this did extend our lead times to 21 working days on all parts. Upon looking into this I can see your order is completed in full. Please accept my sincerest apologize for any inconvenience caused. thanks Toni

Product reviews

Date of purchase: 14/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

time Scale poor

Very poor finish. Panels out of alignment, chipped edges. Very flimsy also. When I complained they did respond quickly but I would of had to wait a long time for new panels

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your feedback. I apologise that you were not entirely satisfied with the product you received. I can see that we provided a reimbursement in order to resolve this with yourself. We have put steps in place to ensure this issue does not reoccur. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 11/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Poor customer service

By responding to customers if there is a problem.One of the feet was broken when the swing seat arrived and we asked for a replacement.There was also a problem with some screws which weren’t the...

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your valuable feedback. I apologise that you encountered issues with your order. If we can be of any further assistance please contact us on support@bvg-group.co.uk . Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 09/04/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Sensible value for money

When buying my shed I had a range of products at a wide variety of prices. I didn't need the shed to be particularly robust security wise, just good enough to keep garden things dry. I chose the...

Morris

Waltons

5 years ago

We appreciate your feedback, as this helps us to become better at what we do.

Product reviews

Date of purchase: 10/06/2020

0

Trusted Customer

Feefo Verified

6 years ago

Garden shed

Delivery and customer service calls updating me on delivery times were timely. Product was easy to assemble (2 people) and end result was as described.

Amy R

Waltons

6 years ago

Good morning, Thank you for wonderful review. We are thrilled to hear your item was delivered within a timely manner. Kind regards, Amy

Product reviews

Date of purchase: 06/04/2020

0

Waltons Reviews

Waltons 8 x 8 Corner SummerhouseMore reviews of this product (35)View product websiteIts a lovely summer house . Seems decent quality and looks fab. Took longer than expected to build but I am an amateur!!

Waltons 8 x 8 Corner SummerhouseMore reviews of this product (35)View product websiteBrilliant building, exactly as I imagined it would be. Instructions were detailed, and easy to follow.

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websiteKeeps our shed secure, giving us peace of mind.

Waltons 8 x 6 Overlap Double Door Apex Windowless Wooden ShedView product websiteGreat building, exactly what we needed to replace our two previous ones. Easy to follow instructions for construction.

Bamboo Slat Fencing - 15 x 4mMore reviews of this product (2)View product websiteGood quality. Fitted well.

Waltons 7 x 7 Bournemouth Wooden SummerhouseView product websiteGood quality summer house

Garden Life 3-Metre Square Waterproof Sun Shade Sail - CreamMore reviews of this product (1)View product websiteThis is a very good product

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websitePoor quality hinges snapped. Bolts too big to fit. Only rates 1 star as had too

Waltons 8 x 6 Evesham Octagonal Wooden GreenhouseMore reviews of this product (2)View product websiteNot good quality. Warped wood. Bolts too big. Hinges snapped.

Waltons 7 x 3 Pressure Treated Shiplap Double Door Apex Wooden Bike ShedMore reviews of this product (27)View product websiteSizes misleading, bad quality, bad finish and not value for money

Waltons 10 x 6 Overlap Double Door Apex Windowless Wooden ShedView product websiteWhen buying my shed I had a range of products at a wide variety of prices. I didn't need the shed to be particularly robust security wise, just good enough to keep garden things dry. I chose the...Read more

Palram 4x6 Midnight Grey Skylight Pent Plastic ShedMore reviews of this product (4)View product websiteGreat product and accommodated my needs. Well described on line.

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Who can leave a Feefo review?

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