How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Ordering and delivery of summerhouse simple and on time not yet put up

Easy to use and delivered on time by very pleasant and helpful driver

Toni - Sue

Waltons

5 years ago

Thanks for your glowing 5 star review!

Date of purchase: 17/06/2020

Trusted Customer

Feefo Verified

6 years ago

Unhelpful

Staff were very unhelpful when contacting customer service with queries about the shed. We had to make several calls to get any satisfaction

Toni - Sue

Waltons

5 years ago

Hi, Thanks for your review, I am sorry to hear you are unhappy with the item you have received from ourselves. I can see from your case the team requested the relevant information we require to investigate. I do apologies for any inconvenience caused. Thanks Toni

Product reviews

Date of purchase: 25/06/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Not good product

The service was brilliant however the product itself is not worth the money I paid for. Ther is far to many holes in the side of the shed which is not really acceptable I will not be buying anything...

Toni - Sue

Waltons

5 years ago

Hi Ian, Thanks for your valued feedback, I am sorry to hear about the quality of your item, I have checked the order history and I cannot see our customer services team have been contacted, please do reach out to them and they will be able to help and assist you further. Thanks Toni

Product reviews

Date of purchase: 24/06/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

On time delivery great summer house easy to put together

Toni - Sue

Waltons

5 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 24/06/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Really please with the product.

Great service, customer service was helpful and friendly. I would definitely recommend Waltons

Toni - Sue

Waltons

5 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 22/06/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Great service, timely delivery, good quality except for the flooring

Communications were good and promised deadlines were all met. The quality of the summerhouse was really good with 1 exception. The floor supplied is way too thin. I almost went through it. I had to...

Toni - Sue

Waltons

5 years ago

Hi Ken, Thank you for your valued feedback. I will pass on your feedback regarding the flooring material within the building. I have checked the flooring supplied and this is our standard OSB sheeting. Thanks Walton's Team

Product reviews

Date of purchase: 21/06/2020

Trusted Customer

Preston

6 years ago

What Trusted Customer said about Waltons:

Excellent service

Toni - Sue

Waltons

6 years ago

Thanks Frank for your honest feedback.

Product reviews

Date of purchase: 31/07/2019

Trusted Customer

Feefo Verified

Higham on the hill

6 years ago

What Trusted Customer said about Waltons:

The driver was very helpful, can't fault the shed for the price, had to wait 8 weeks for the shed to be delivered though, not good, communication was absolutely rubbish, but overall I would recommend...

Toni - Sue

Waltons

6 years ago

Hi, Thanks for your valued feedback. Thanks Toni

Date of purchase: 17/06/2020

Trusted Customer

Feefo Verified

Manchester

6 years ago

What Trusted Customer said about Waltons:

Excellent

Good customer service, good value of money. Happy customer.

Toni - Sue

Waltons

6 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 16/06/2020

Trusted Customer

Feefo Verified

ASHFORD

6 years ago

What Trusted Customer said about Waltons:

Ultimately quite disappointed

Extremely long lead time for the delivery, I suspect that there was no stock I chose Waltons as they advertised as having stock where others did not. Ultimately others did then obtain stock and I...

Toni - Sue

Waltons

6 years ago

Hi, Thanks for your message, I am sorry to hear this, during the covid period we have been on an extended lead time with all products we are sorry this affected your order, I am glad to hear you are happy with the service overall however. Thanks Toni

Product reviews

Date of purchase: 11/06/2020

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websiteThe shed was so appealing I did not get as far as using the padlock. It was returned with the shed

Waltons 8 x 6Overlap Single Door Apex Garden Shed without WindowsView product websiteNot very good product very disappointed

Waltons 10 x 8 Helios SummerhouseView product websiteFabulous summer house easy to put together looks fantastic would highly recommend waltons

Waltons 8 x 8 Corner SummerhouseMore reviews of this product (35)View product websiteAll round great product and service

Waltons 8 x 8 Corner SummerhouseMore reviews of this product (35)View product websiteVery reasonable price delivered when it was promised, good quality except for the flooring. Could have supplied a few more screws, only 3 per side supplied when 5 were needed (in my opinion)

Waltons Dark Green Pent 47 x 3ft ShedMore reviews of this product (1)View product websiteExcellent product & easy to construct.

Palram 8x6 Midnight Grey Skylight Plastic ShedMore reviews of this product (68)View product websiteJust as described. Could have given a five star if delivery a bit faster - I imagine it was delayed due to covid-19.

Waltons 8 x 8 Vermont Wooden SummerhouseView product websiteFor the money paid I had expected better quality, both in materials, build quality and instructions. Thin wooden slats, knot holes and splits, seeping resin,nail guns not hitting their mark, doors...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?