reiceved all of the shed but the back of the shed was very badly damaged
Taken 14 days to replace it
Wont be usibg waltons again after waiting 4 months tp recieve the shed in the 1st place
Toni - Sue
Waltons
6 years ago
Hi Melonie,
Thanks for your message, I am sorry to hear this, we do aim to deliver all replacement parts within 7-14 working days.
Please accept my sincerest apologies for any inconvenience caused.
thanks
Toni
Product reviews
Toni - Sue
Waltons
6 years ago
Sorry to hear you are unhappy with our lead time.
Date of purchase: 15/06/2020
0
Share
Trusted Customer
Feefo Verified
6 years ago
Easy to assemble instruction good vale for money
Toni - Sue
Waltons
6 years ago
Happy to hear our instruction was a breeze!
Product reviews
Toni - Sue
Waltons
6 years ago
Lovely to hear the summerhouse was easy to put together and is easy to assemble.
The item was delivered very early without any notice. They just left it outside. I actually got the timings after the item was left outside my house. Some panels are damaged but you refused to...
Read more
Morris
Waltons
5 years ago
We appreciate your feedback, as this helps us to become better at what we do.
Product reviews
Morris
Waltons
5 years ago
We appreciate your feedback, as this helps us to become better at what we do.
Date of purchase: 12/06/2020
0
Share
TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Waltons:
The item was faulty and when i reported this to customer i received no rely.
Toni - Sue
Waltons
6 years ago
Hi Jane,
Thank you for your honest review, I have tried calling you to discuss further, I have checked our system and we do not appear to have any emails or calls from you reporting anything. We want to do our up most best to resolve this in the best possible way. Hopefully, you can reply to my follow up email and we can resolve accordingly.
Thanks
Toni
Product reviews
Toni - Sue
Waltons
6 years ago
Hi Jane,
Thank you for your honest review, I have tried calling you to discuss further, I have checked our system and we do not appear to have any emails or calls from you reporting anything. We want to do our up most best to resolve this in the best possible way. Hopefully, you can reply to my follow up email and we can resolve accordingly.
Thanks
Toni
I was quoted a delivery date and although they had problems meeting this date due to local delivery company problems they arranged for an extra evening delivery to ensure they met the promised date...
still waiting on a response to receiving a damaged part which needs to be replaced
Amy R
Waltons
6 years ago
Good afternoon, Thank you for taking my call today.
I apologise that you had not received notification of our response to you on 10/08/2020.
I am glad you have located this after our telephone conversation and we have been able to order you a replacement board as requested in order to remedy the split board.
If we can assist you any further please do not hesitate to contact our team.
Kind regards,
Amy
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.