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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Barry Weeder

Feefo Verified

4 years ago

What Barry Weeder said about Waltons:

It is a great product for the price love it

Abbie Sharp

Waltons

4 years ago

Thank you for your 5 star review!

Product reviews

Date of purchase: 29/06/2022

And

Feefo Verified

4 years ago

What And said about Waltons:

Fine for the price

Product okay but wood a little bowed and needed fixing as put up. Delivery fine but unable to help get into garden where needed to be assembled

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your review! Our delivery service is curbside only. We hope you love your new garden building! Kind regards, Customer Service

Product reviews

Date of purchase: 05/07/2022

Terry Wood

Feefo Verified

Norton Canes

4 years ago

What Terry Wood said about Waltons:

Ordered by phone, excellent service, very professional and courteous, good communication for delivery and delivery was on time and professional

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Product reviews

Date of purchase: 12/07/2022

Trusted Customer

Feefo Verified

4 years ago

Great service, good quality product.

Delivery was prompt, and delivery driver was friendly and polite. Good quality potting shed. The assembly instructions were clear and easy to follow and we’re very happy with the result. Would buy...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your 5 star review!

Product reviews

Date of purchase: 12/07/2022

Trusted Customer

Feefo Verified

4 years ago

Not great quality

Delivery was fast and On time. Not very impressed with quality of the summerhouse. The doors have a big gap and don’t even meet so you cannot close them. Various parts of the summerhouse wood is...

Abbie Sharp

Waltons

4 years ago

Thank you for your review! We will take your comments on board to improve what we do.

Product reviews

Date of purchase: 10/07/2022

Jill Halliday

Feefo Verified

4 years ago

What Jill Halliday said about Waltons:

Very poor Purchased 12 x 6 combi shed Shed was delivered on the the correct day But was delivered damage 4 separate parts were damage the driver did take photo of the 2 damaged parts I called...

Abbie Sharp

Waltons

4 years ago

Hi Jill, Thank you for your review! We would always offer compensation or replacement parts, if you were not happy with the compensation, replacement parts are an option. Kind regards, Customer Service

Product reviews

Date of purchase: 29/06/2022

selina fox

Feefo Verified

4 years ago

What selina fox said about Waltons:

Amazing

Amazing!!! Excellent customer service from start to finish. High quality product, better than we imagined. Would definitely recommend using Waltons

Morris

Waltons

4 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 29/06/2022

Valerie Preston

Feefo Verified

Newark

4 years ago

What Valerie Preston said about Waltons:

Good customer service

We visited the showroom to choose our garden shed and the staff were most helpful. Post delivery, everyone was easy to deal with and problems were resolved efficiently and swiftly

Abbie Sharp

Waltons

4 years ago

Hi Valerie, Thank you for your feedback. Please could you send over an image of the handles as this is not something we would expect. I am sorry you were unhappy with the greenhouse combi, I can see this has now been collected and refunded. Kind regards, Customer Service

Product reviews

Date of purchase: 31/05/2022

Tom Owen

Feefo Verified

4 years ago

What Tom Owen said about Waltons:

Customer service initially tried to give me £20 to fix a broken shed panel myself. This would not cover the cost of repairing it and would have voided the warranty. Had to request a panel sent.

Abbie Sharp

Waltons

4 years ago

Hi Tom, Thank you for your feedback. I can see your replacement part has been delivered. I hope everything is now ok with your new garden building! Kind regards, Customer Service

Product reviews

Date of purchase: 27/06/2022

Trusted Customer

Feefo Verified

4 years ago

A missed opportunity

Walton sheds themselves I've not had much interaction with. I did contact support after delivery of the shed and that was simple and fast. Delivery of the shed was unfortunately not what I expected...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I cannot see that you have ever contacted us in regards to your order. Please send some images to: service@waltons.co.uk so we can look into this for you. Kind regards, Customer Service

Product reviews

Date of purchase: 18/05/2022

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Waltons Reviews

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteJust very good product thanks

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteNot bad for the price but bowed in places and needed fixing as assembled

7 x 7 Premier Corner SummerhouseView product websiteI'll send photos later when summer house is painted and erected

8 x 6 Shiplap Single Door Potting Shed Wooden GreenhouseView product websiteGood quality potting shed, very happy with the result, looks great!

12 x 8 Helios SummerhouseView product websitePoor quality materials, wood bows and the doors don’t even meet to be able to lock them. Ceiling dips

12 x 6 Shiplap Combi Greenhouse & Wooden Storage ShedView product websiteTo view damaged parts As requested by customer services

Superior Duty Felt - 10m CharcoalView product websiteAsked to send photosxof damaged parts by customer services

Protek Wood Stain & Protector 5L Tin - EbonyMore reviews of this product (2)View product websiteCustomer services asked to see damaged parts

The Shore 4m x 3m Log CabinMore reviews of this product (4)View product websiteCannot express how beautiful this log cabin is. Excellent quality. More than we could have wished for

Protek Wood Preserver Plus - 5L TinMore reviews of this product (50)View product websiteEasy to apply, plenty to cover 2 coats

3 x 2m Insulated Garden RoomMore reviews of this product (5)View product websiteThis is a lovely item, well built attractive to look at and was assembled by Waltons team on site. They took all of their waste away. I only dropped a star because the door handle is a let down, it...Read more

8 x 6 Shiplap Combi Greenhouse & Wooden Storage ShedView product websiteWe requested to return this item immediately it arrived. Poor build quality and some parts were ready broken. Again- this was dealt with efficiently and without quibble

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteThe build quality of my shed is extremely poor. I have had to request 1 new panel and a new door because it is split or has massive gaps. Very disappointed so far.

Shed Boot Floor Complete Kit - 4 Packs of 10More reviews of this product (17)View product websiteDid help stabilize the base.

Extra Strength Floor Support Pack - Up to 16ftView product websiteRest of shed is poor quality.

10 x 8 Overlap Double Door Apex Wooden ShedView product websiteHaving received the item and not having the opportunity to check it upon delivery, I was disappointed to see the quality of the materials used. I would liken the overall quality of the shed to that...Read more

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