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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

4 years ago

Excellent service, the person I spoke to was very helpful, and in future I will come back to you.

Abbie Sharp

Waltons

4 years ago

thank you so much for your 5 stars!

Product reviews

Date of purchase: 15/07/2022

Stuart Bowell

Feefo Verified

4 years ago

What Stuart Bowell said about Waltons:

Great service

The service has been really good kept me informed all the way through and delivery service was bang on cabins nearly complete and looking great highly recommend this company

Abbie Sharp

Waltons

4 years ago

thank you so much for your 5 stars!

Product reviews

Date of purchase: 22/06/2022

Deb Flanagan

Feefo Verified

4 years ago

What Deb Flanagan said about Waltons:

Good service, poor quality of product

I have no issues with delivery. It was prompt and the driver was friendly. Communication was good.

Abbie Sharp

Waltons

4 years ago

thanks for this!

Product reviews

Date of purchase: 20/06/2022

Trusted Customer

Feefo Verified

4 years ago

Great

Excellent quality and perfect size. I would have liked glass windows not purspex

Abbie Sharp

Waltons

4 years ago

thank you so much for this!

Product reviews

Date of purchase: 07/07/2022

Trusted Customer

Feefo Verified

4 years ago

Sizes all out.

Web site is difficult to navigate and found ordering impossible. I had to phone order in. I wanted base dimensions but call handler could not give me them. She did send plans by email but these were...

Abbie Sharp

Waltons

4 years ago

I am very sorry to hear this, please accept our apologies. Please note that we do advertise our products rounded up for ease of searching, the dimensions and sizes of the product are stipulated in the description of the building before you purchase the item. Kind Regards Waltons Team

Product reviews

Date of purchase: 13/07/2022

Trusted Customer

Feefo Verified

4 years ago

Delivery driver needs a break! Or a payrise!

Building the shed myself it's very nice but in places it feels like the transport buffers were more securely build then the shed! With the removal of one splitting the bottom panel of the shed...

Abbie Sharp

Waltons

4 years ago

Good Afternoon, Thank you so much for your valued comments today, this is much appreciated. We can assure you that the drivers in our team all have sufficient breaks and are thoroughly trained in unloading a product from a vehicle. If you would like to contact us on 01636 821215, to arrange a resolution please do so. Kind Regards Waltons Team

Product reviews

Date of purchase: 06/07/2022

Peter Howlett

Feefo Verified

4 years ago

What Peter Howlett said about Waltons:

Yes, they were very good at answering my questions and the delivery was as planned with a phone call when they were about an hour away. I have not unpacked it yet, it is still on the pallet in a barn...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your valued comments today! Kind Regards Waltons Team

Date of purchase: 13/07/2022

Chris Wingfield

Feefo Verified

4 years ago

What Chris Wingfield said about Waltons:

Wild "tolerances* in support and build.

Considering this is marketed and priced as a premium shed. The tolerances are crazy. Every piece of wood can be 5mm out. So by the time you have got to the top of a wall it could be a hillsrious...

Abbie Sharp

Waltons

4 years ago

Thanks so much for your valued and honest review today, this is much appreciated. Please note that with this being a timber product, we do have to allow tolerance for movement, timber taking in water or drying out will force it to shrink or expand. We advise that the best way to combat this is to ensure the correct treatment is used, waterproof, water-based, and UV protective treatment. Also, turn buttons were added to the doors to support them. The building will settle into place over the next few weeks. Kindest Regards Waltons Team

Product reviews

Date of purchase: 22/06/2022

Trusted Customer

Feefo Verified

4 years ago

Many thanms

Great service Had a problem with the glass table top bit was sortted quickly and with no fuss

Abbie Sharp

Waltons

4 years ago

Thank you for your 5 star review!

Product reviews

Date of purchase: 12/07/2022

Trusted Customer

Feefo Verified

4 years ago

great customer service

The bike shed is great. There was a small fault with one panel when it arrived but the driver who delivered it - and the customer service to get it sorted out quickly and without fuss were both...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your lovely review!

Product reviews

Date of purchase: 04/07/2022

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Waltons Reviews

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