How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Pete Wilkinson

Feefo Verified

4 years ago

What Pete Wilkinson said about Waltons:

Delivered on time

The service was as expected, delivered on time and delivery driver was polite and courteous.

Morris

Waltons

4 years ago

Thanks for your 4 star review!

Product reviews

Date of purchase: 10/07/2022

Trusted Customer

Feefo Verified

4 years ago

Awful customer service from courier service

The purchasing of our shed was fairly easy via their website and when I rang costumer service they were super helpful. We have not yet installed the shed, but the service so far has been great. ...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I have passed this on to the 2man dispatch team, after listening to the recording of the phone call, no immediate concerns are raised. Kind regards, Customer Service

Date of purchase: 09/07/2022

Chris McMillan

Feefo Verified

4 years ago

What Chris McMillan said about Waltons:

The 'half' sides (needing joined effectively) lends a customisable aspect.

I was impressed by delivery driver who helped decant the shed beyond the minimum. Seemed his last of that load, and as a pensioner (though reasonably fit) it was welcome. The 'half' sides (though...

Morris

Waltons

4 years ago

Thanks for your 4 star review!

Product reviews

Date of purchase: 09/07/2022

Matthew Adair

Feefo Verified

4 years ago

What Matthew Adair said about Waltons:

Greta summerhouse at good prie5

Great summerhouse at a fair price. Delivered on time and all as advertised

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 10/07/2022

Jean Green

Feefo Verified

4 years ago

What Jean Green said about Waltons:

Great quality and fast delivery

Great product and excellent service. Great communication from ordering through to delivery

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 10/07/2022

Trusted Customer

Feefo Verified

4 years ago

Delighted with the hut from start to finish kept up to date. Great service

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 03/07/2022

Emma Walker

Feefo Verified

Stafford

4 years ago

What Emma Walker said about Waltons:

Excellent Service

Really pleased with our order; playhouse is if excellent quality and the free delivery on a date of our choosing was a fantastic bonus.

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 12/06/2022

Trusted Customer

Feefo Verified

4 years ago

Poor Quality

Poor service. We bought an 8x8 summer house and shed. Although the shed is ok the summer house is very poorly built. The doors sag in the middle so much that we have to lift them up to close them. ...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. Based on the images you have sent to the team, it appears the doors have just dropped slightly. This can happen when the building is first installed as the timber settles. We would advise to re-hinge the doors. Kind regards, Customer Service

Product reviews

Date of purchase: 31/03/2022

Trusted Customer

Feefo Verified

4 years ago

Warped doors on shed

Poor service when reported doors were warped. We were told because we hadn’t put preservative on shed our guarantee was void!

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. It is stated several times on the instructions that the building needs to be treated once it is installed. We have asked if you would like us to send out some turn buttons. Please advise if you would like to go ahead with this? Kind regards, Customer Service

Product reviews

Date of purchase: 22/04/2022

RICHARD MASON

Feefo Verified

4 years ago

What RICHARD MASON said about Waltons:

speedy delivery, great service and communication

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 08/07/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

4 x 6 Super Lap Pressure Treated Fence PanelMore reviews of this product (4)View product websiteNailing of the batons needs to be addressed as some nails completely missed batons on opposite side of panel

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteHave done so in previous comments

6 x 8 Premium Sussex SummerhouseMore reviews of this product (26)View product websiteGreat summerhouse with solid walls. I'm happy with all aspects of my summerhouse. It feels very sturdy now it is erected

Palram-Canopia 6 x 10 Midnight Grey Skylight Plastic ShedMore reviews of this product (15)View product websiteGreat quality and simple to erect. Everything fitted.

10 x 6 Premium Shiplap Pent ShedMore reviews of this product (11)View product websiteBrilliant product Easy to build

6 x 5 Honeysuckle Wooden PlayhouseMore reviews of this product (2)View product websiteLovely playhouse, excellent quality. Our daughter already loves it!

8 x 4 Modular Shiplap Single Door Pent Garden ShedMore reviews of this product (9)View product websiteNot bad a bad shed for the money.

8 x 8 Premier Corner SummerhouseView product websiteVery poor quality for the money paid. Flimsy would be my best description.

3 x 6 Shiplap Apex Windowless ShedMore reviews of this product (7)View product websitePoor quality shed. Needed staining which we had thought was already done and warped doors

Shiplap Storage ChestMore reviews of this product (10)View product websitefantastic product would recommend

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?