I ordered the wrong flashing kit online but they spotted it, called me and made sure I got the right one. It would have been a disaster. Great communication, they took my order seriously and...
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Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We hope to see you again soon.
Regards,
BSO web team
Very helpful when I needed to change my delivery day. Gravel arrived on the rescheduled day without any hitch.
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We are pleased to hear that you were happy with the service provided. We hope that you will use us again in the future.
Regards,
BSO web team
was told my order would be delevied on a certain day and time and it was spot on
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We are sorry to hear that you were not completely satisfied with the products received. We hope that this does not put you off using us again.
Regards,
BSO web team
The online service is reasonably straight forward although it would be useful to be able to add a comment when placing the order, e.g. special delivery details. This has to be done afterwards by an...
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Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We hope that you will continue to use us in the future.
Regards,
BSO web team
Made all sorts of errors with my order but eventually did manage to get it sorted. They would get a higher mark but they also have no ability to offer a tracking service for certain products....
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Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We hope to see you again soon.
Regards,
BSO web team
A good few patio flags were broken on delivery. The driver was made aware although I have not heard from BSO.
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We have checked our records and cannot see any notes to say that you had received some broken patio flags. If you ever have a problem with an order please feel free to contact us and a member of our service team will be more than happy to help you.
Regards,
BSO web team
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