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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 210,482 reviews

Apolonia De Silva

Feefo Verified

4 days ago

What Apolonia De Silva said about Pet Drugs Online:

Very good company

Very good

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

4 days ago

Needs instructions

Quite slow delivery

Jess

Pet Drugs Online

3 days ago

Good Afternoon, Thank you for your feedback, I have investigated this for you and can see that an order was placed past 2pm on the 5th and received on a standard Royal Mail delivery on the 9th. This is within the Standard delivery timeframe, if you need a faster delivery, there are other options available at checkout. If you would like to discuss this further then please do respond to the email I have sent you directly. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

4 days ago

THE SERVICE HAS BEEN GREAT

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

4 days ago

excellent

all good

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

joy crawford

Feefo Verified

GBR

4 days ago

What joy crawford said about Pet Drugs Online:

Great service!

Great company, competitive prices cheaper than my vet can supply and fast reliable delivery

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

4 days ago

Third party bad

The company who sell this is awesome, UNFORTUNATELY their third party delivery DHL missed 2 of my orders and i have to spend more money and time juat to buy from a physical shop, and is hard to find...

Jess

Pet Drugs Online

3 days ago

Good Afternoon, Thank you for your feedback, upon looking into your account I can see you have spoken to one of your Team Leaders in regards to the issues you experienced with DHL. I would just like to apologies again in regard to the problems you experienced with this order and if you need anything else then please do not hesitate to contact us. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

4 days ago

Excellent delivery easy ordering

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

GEMMA TEMPLE

Feefo Verified

GBR

4 days ago

What GEMMA TEMPLE said about Pet Drugs Online:

Quick and easy ordering online, with a quick response

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 04/05/2026

Linda Honeywill

Feefo Verified

GBR

4 days ago

What Linda Honeywill said about Pet Drugs Online:

Excellent service

Always a quick, reliable service and regular updates on the progression of an order

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Ursula Blacker

Feefo Verified

GBR

4 days ago

What Ursula Blacker said about Pet Drugs Online:

Incredibly disappointed

Purchase process was fine. Until it wasn’t:! Our 15yo dog took ill and passed away prior to our order leaving PDOL but although I emailed them numerous times- only received a generic response. I...

Jess

Pet Drugs Online

3 days ago

Good Morning, I would like to apologies that you have gone through this experience with our team and send our thoughts with you for the loss of your dog. I tried to call earlier as I would like to discuss this matter with you and see what we are able to do to come to a more positive resolution for you at this time. I have sent an email asking for an appropriate time for contact, if you could please respond so we can arrange this. Kind regards Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Not received a review invite?

Royal Canin Veterinary Hypoallergenic Dry Dog Food 2kg Bag

Seresto Flea and Tick Control Collar for Cats 1 x Collar for Cats (Collar Length 38cm)

Royal Canin Pill Assist for Small Dogs 1 x 90g 1 Pack (1 x 90g)

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