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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 210,482 reviews

Jen

Feefo Verified

GBR

4 days ago

What Jen said about Pet Drugs Online:

Great service

Ordering was easy enough once I had the prescription from vet. Upload image and away you go. Order verified by provider and sent to us via royal mail

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

4 days ago

Great.

Ordering was simple and I found what I wanted easily. Customer service was very good.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 07/05/2026

Glenda Howells

Feefo Verified

GBR

4 days ago

What Glenda Howells said about Pet Drugs Online:

Excellent company - delivery is fast and the prices are competitive.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

4 days ago

Meds

Poor

Jess

Pet Drugs Online

3 days ago

Good Afternoon, Thank you for you feedback, I am glad we were able to investigate and denote that this feedback is in relation to another medication company. If you need anything further then do not hesitate to contact us. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

4 days ago

Good value.

On line ordering was ok, could be improved. Price was competitive, delivery was quick.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! I am sorry you found our website difficult to use to place your order. If you wanted to give us a call on 01761250850 one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/05/2026

Claire Hill

Feefo Verified

GBR

4 days ago

What Claire Hill said about Pet Drugs Online:

Very good. Easy to use website and upload prescription. Efficient customer service

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

4 days ago

Supplement for epilepsy

Excellent company. Good website. Good product choice. Efficient delivery.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 07/05/2026

Carol Loosley

Feefo Verified

GBR

4 days ago

What Carol Loosley said about Pet Drugs Online:

Website easy

Easy to use website. Any problems responded to efficiently and promptly

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

4 days ago

Slow processing

I signed up for the promised 1st-purchase discount, but it never arrived in my inbox. I still proceeded, and it took from submitting the prescription on 06.05 to actually receiving the meds on 19.05....

Jess

Pet Drugs Online

3 days ago

Good Afternoon, Thank you for your feedback. I tried to call earlier to discuss this feedback with you, I can see whilst investigating that the prescription was held as we were missing the 2nd page of the prescription. I can see as soon as this was received and approved that we were able to dispense your order. I can understand that this must have caused frustration and if you would like to discuss this feedback further then please respond to my email I have sent. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Apolonia De Silva

Feefo Verified

4 days ago