Quick and easy ordering online, with a quick response
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Purchase process was fine. Until it wasn’t:!
Our 15yo dog took ill and passed away prior to our order leaving PDOL but although I emailed them numerous times- only received a generic response. I...
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Jess
Pet Drugs Online
3 days ago
Good Morning,
I would like to apologies that you have gone through this experience with our team and send our thoughts with you for the loss of your dog.
I tried to call earlier as I would like to discuss this matter with you and see what we are able to do to come to a more positive resolution for you at this time. I have sent an email asking for an appropriate time for contact, if you could please respond so we can arrange this.
Kind regards
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 06/05/2026
0
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CM
Christine Mills
Feefo Verified
GBR
5 days ago
What Christine Mills said about Pet Drugs Online:
Prescription sent through from Vets, easy and self explanatory system.
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Easy to order but I have to post my prescription every time which adds to the costs ,
Jess
Pet Drugs Online
3 days ago
Good Afternoon,
Thank you for your feedback. I have investigated this matter and unfortunately the item you order is a Controlled Medication item so it is a legal requirement for us to have the original copy posted to ourselves.
I have emailed you if you wish to discuss this further then please respond to the email.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Easy to order either online ir by phone. Very helpful when order hy phone. Quick delivery, and given information at each stage.
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 06/05/2026
0
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Laura Lyon
Feefo Verified
GBR
5 days ago
What Laura Lyon said about Pet Drugs Online:
Quick & helpful
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 06/05/2026
0
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Trusted Customer
Feefo Verified
5 days ago
It simple to order
Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
The ordering process is very straightforward with Pet Drugs Online and easy to understand and there are various delivery options to choose from. Once the order has been processed, my pet’s medication...
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Jess
Pet Drugs Online
2 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.