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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

4,350

633

100

5,236

ratings over the past year

Displaying all 12,114 reviews

Andreas Constantinou

Feefo Verified

1 month ago

What Andreas Constantinou said about West Brom Building Society:

Excellent service

The mortgage advisor was very helpful

Trusted Customer

Feefo Verified

1 month ago

Good service, pity about the reduced opening hours

Helpful service from the manager of the Shrewsbury branch

Ellena

West Brom Building Society

1 month ago

It’s wonderful to hear you received great service from the manager at our Shrewsbury branch. Our branch opening hours are regularly reviewed and I’ll share your feedback with the relevant team. Thanks – Ellena.

Christine Hind

Feefo Verified

GBR

1 month ago

What Christine Hind said about West Brom Building Society:

Excellent service

Excellent service when I use this branch

Trusted Customer

Feefo Verified

1 month ago

Good service

Extremely pleased with service/ help when opening an account -

Trusted Customer

Feefo Verified

1 month ago

Very Happy

Went with them as their interest rate was competitive. Customer support was good, got through to someone quickly and they were always helpful.

Gemma L

West Brom Building Society

1 month ago

Thanks for your lovely review. We're really glad you found our rates competitive and our colleagues were able to help. It's great to hear you had such a positive experience. - Gemma L

Trusted Customer

Feefo Verified

1 month ago

Top service

Rang on a Monday afternoon and got through straight away. The agent was extremely helpful.

Trusted Customer

Feefo Verified

1 month ago

Helpful

Trusted Customer

Feefo Verified

1 month ago

Helpful local building society

Local with helpful, friendly staff. Good range of saving options

Trusted Customer

Feefo Verified

1 month ago

Cash transfer request

As always service was excellent

Trusted Customer

Feefo Verified

2 months ago

my experiences at the west brom

the service was good as always in your various branches , I don't why some branches close early though , that's why I have to travel to other branches

Ellena

West Brom Building Society

1 month ago

Thanks for your feedback, it’s great to hear you always receive good service in our branches. I’m sorry you’re disappointed with our branch opening hours. Branches that close at 2pm have a branch, within a reasonable distance that’s open until 5pm and our West Brom branch is open until 6pm Monday to Saturday. Should you be unable to get to one of our branches you can always call our Customer Services team on 0345 241 3785. - Ellena.

Trusted Customer

1 month ago

thanks for the info

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