West Brom are the best. Fantastic customer service, great rates and understanding staff. I am not in the habit of recommending financial institutions but I actually have recommended West Brom to...
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Julian
West Brom Building Society
1 month ago
Thanks for your kind feedback. It’s lovely to hear you’ve had such a positive experience with us, and we're especially grateful that you've recommended West Brom to your friends. Julian.
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Trusted Customer
Feefo Verified
1 month ago
Marvelous and satisfactory visit
Had problem with cheque .Girl on reception very helpful explaining what would happen under various circumstances.Left feeling reassured.
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Trusted Customer
Feefo Verified
1 month ago
Friendly and efficient
Very friendly and extremely efficient
They went to great effort to ensure I transferred money to the correct account
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Trusted Customer
Feefo Verified
1 month ago
Excellent service
Friendly, knowledgeable and effivirnt advisor.
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Trusted Customer
Feefo Verified
1 month ago
Exceptional service from staff members. Always so helpful.
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Trusted Customer
Feefo Verified
1 month ago
Excellent
I always receive excellent customer service from the staff at your Stone Cross they are very helpful and friendly
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SF
Steven Fox
Feefo Verified
GBR
1 month ago
What Steven Fox said about West Brom Building Society:
Great service
Got what I wanted with service that was polite, helpful, knowledgeable and efficient.
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Trusted Customer
Feefo Verified
1 month ago
Informative and friendly
Very good friendly and professional.
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Trusted Customer
Feefo Verified
1 month ago
Very helpful and friendly staff
Ff
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Trusted Customer
Feefo Verified
1 month ago
Very welcoming, polite, helpful, great service and a excellent ĺistener
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.