What Harold MacDonald-Taylor said about West Brom Building Society:
Great Cashiers at West Brom Building Society
Cashier was very courteous & professional throughout all my transactions carried out on that day.
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Trusted Customer
Feefo Verified
12 days ago
Service great
The service was great thanks
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Trusted Customer
Feefo Verified
12 days ago
The cashier was very pleasant and efficient
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Trusted Customer
Feefo Verified
12 days ago
Superstar
Everytime i have called they managed to exceed expectations. Thank you for a brilliant service
Jo
West Brom Building Society
10 days ago
It’s great to hear we exceed your expectations each time you call us. Thanks for your kind words. - Jo
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Trusted Customer
Feefo Verified
12 days ago
Opening savings account
The staff were very helpfull.I explained what a/c I was looking for.They explained everything thoroughly & took time & care to make sure I was happy.opening new a/c was straight forward.
Jo
West Brom Building Society
10 days ago
I’m so pleased my colleagues took the time to help you with your new account, explaining everything clearly, to make sure you felt happy. Thanks - Jo
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Trusted Customer
Feefo Verified
12 days ago
I gave it 5 stars - what do you think I might say
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Trusted Customer
Feefo Verified
12 days ago
Fast, friendly, efficient service
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Trusted Customer
Feefo Verified
12 days ago
Good
Curteous and helpful
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AE
Anthony Eccleston
Feefo Verified
GBR
12 days ago
What Anthony Eccleston said about West Brom Building Society:
Very good
It was excellent and the staff are lovely.
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AR
Ann Routley
Feefo Verified
GBR
13 days ago
What Ann Routley said about West Brom Building Society:
Very helpful
The young lady on the counter (Amina *Personal information removed by Feefo*) was very helpful indeed, and she came from behind the counter to sit and help me set up a Standing Order on my iPhone.
Jo
West Brom Building Society
10 days ago
Hi Ann. It’s lovely to hear you received such good service and Amina was able to help you set up your Standing Order. Thanks for sharing your experience. - Jo
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.