Excellent friendly service, advice and help to change account to a higher interest one.
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CT
Catherine Taylor
Feefo Verified
GBR
3 months ago
What Catherine Taylor said about West Brom Building Society:
prompt and courteous
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AR
Abid Rehman
Feefo Verified
GBR
3 months ago
What Abid Rehman said about West Brom Building Society:
Good customer service friendly staff
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SE
Samantha Edwards
Feefo Verified
GBR
3 months ago
What Samantha Edwards said about West Brom Building Society:
Very professional and polite
Very helpful asked all questions i had
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TA
Thomas Abbotts
Feefo Verified
GBR
3 months ago
What Thomas Abbotts said about West Brom Building Society:
Quick, easy and helpful
It was quick and easy, the woman on the phone was polite and helpful and explained everything fully!
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Trusted Customer
Feefo Verified
3 months ago
Always make customers happy and special..
Very friendly..Everyone always greets very politely..
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MQ
Maria Querol
Feefo Verified
3 months ago
What Maria Querol said about West Brom Building Society:
Bond completely quickly and thoroughly
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MP
Michael Parkes
Feefo Verified
GBR
3 months ago
What Michael Parkes said about West Brom Building Society:
All good
Good
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Trusted Customer
Feefo Verified
3 months ago
They are no longer interested in a non-local being being an active member
I have been a happy and loyal member for several years.
They used to make fixed rate regular savings accounts available to all.
Now they are insisting on members living locally or visiting a branch...
Read more
Jo
West Brom Building Society
3 months ago
Thanks for taking the time to leave your feedback. I can see you’ve spoken to one of my colleagues about this. Your feedback will be passed on to our Product Team who review all our products and how they work. - Jo
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NE
Newman
Feefo Verified
GBR
3 months ago
What Newman said about West Brom Building Society:
Quick and Friendly Service
Quick, Smooth and Professional Service. Thank You 😊
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.