Contacted advice line twice with a query, handled efficiently and promptly by courteous, knowledgeable, professional staff
0
Share
Trusted Customer
Feefo Verified
2 years ago
Very good
0
Share
Trusted Customer
Feefo Verified
2 years ago
ISA alteration
I made a phone call to the help line and was only on hold for a minute. Security was quick and easy and my request dealt with promptly... waiting for the the confirmation papper work to arrive by...
Read more
0
Share
GE
Geraldine
Feefo Verified
2 years ago
What Geraldine said about West Brom Building Society:
All agents were very helpful, polite, friendly and well informed.
0
Share
AR
Andrew Regan
Feefo Verified
2 years ago
What Andrew Regan said about West Brom Building Society:
Great
0
Share
MN
Mohammed Najib
Feefo Verified
Birmingham
2 years ago
What Mohammed Najib said about West Brom Building Society:
Excellent customer service . Staff is always very polite and caring .
Excellent Customer Service.
0
Share
LA
Laura
Feefo Verified
2 years ago
What Laura said about West Brom Building Society:
Very fast, professional and helpful
0
Share
EM
Emma
Feefo Verified
Northumberland
2 years ago
What Emma said about West Brom Building Society:
Excellent. Sorted my change of direct debit with no problems
0
Share
Trusted Customer
Feefo Verified
2 years ago
Nothing
Perfectly 👌
0
Share
DW
David Wright
Feefo Verified
B'ham
2 years ago
What David Wright said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.