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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,445

634

101

53

103

5,336

ratings over the past year

Displaying all 11,906 reviews

CC

Clifford Collins

Feefo Verified

Dudley

2 years ago

What Clifford Collins said about West Brom Building Society:

I use cradley heath store very happy with the service thank you

All wbbs are always polite and very helpful always smiling

0

CF

Catherine Finn

Feefo Verified

2 years ago

What Catherine Finn said about West Brom Building Society:

.

0

Trusted Customer

Feefo Verified

2 years ago

Efficient

Pleasant, friendly person who answered my phone call. I updated some details and it was dealt with promptly.

0

Trusted Customer

Feefo Verified

2 years ago

Perfect service

Very professional, friendly and security was important to person who dealt with my call.

0

Trusted Customer

Feefo Verified

2 years ago

It's ok

Over all pretty decent but the cashier made a transaction error, I spoke to manager regarding the issue and was shown no respect for my honesty..

Grace

West Brom Building Society

2 years ago

Thank you for your feedback and I’m sorry to read about the poor experience you’ve had with us. I will share your feedback with the branch, and should you wish to discuss this matter further, please contact our Customer Care team on 0345 241 0607 or email CustomerCare@westbrom.co.uk. Thank you- Grace.

0

KS

Kamlesh Sehjal

Feefo Verified

2 years ago

What Kamlesh Sehjal said about West Brom Building Society:

Very good service

0

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Colin Chapman

Feefo Verified

Plymouth

2 years ago

What Colin Chapman said about West Brom Building Society:

Easy to deal with and very infomative.

Very efficient. Gave me the exact information I required and corrected me on a slight misconception I had regarding overpayments so I am aware of overpayment charges in the future.

0

Trusted Customer

Feefo Verified

2 years ago

Customer Service

Helpful and clear information received

0

Trusted Customer

Feefo Verified

2 years ago

Very helpful good guidance patient

0

Trusted Customer

Feefo Verified

2 years ago

Swift service from a very polite and pleasant colleague thanks

0

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