All ways given a pleasant welcome experience and service by whom every member of staff deals with you.
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VM
Victoria McKenzie
Feefo Verified
Birmingham
1 year ago
What Victoria McKenzie said about West Brom Building Society:
Great service
Was served with a smile made to feel valued and was well respected while being served.
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MS
Mohammed Shabir
Feefo Verified
Birmingham
1 year ago
What Mohammed Shabir said about West Brom Building Society:
Polite And Efficient
Very Polite Staff, Good Efficient Service, Very Helpful and Listen to Your Problems
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Trusted Customer
Feefo Verified
1 year ago
Good , but I preordered to take cash out , but the cashier had put the wrong day on computer, but was soon sorted out .
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Trusted Customer
Feefo Verified
1 year ago
First class service.
Cheerful, professional and efficient. The service has always been first class. Would recommend happily the West Brom' as an alternative to local banks for savings.
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MM
Michael Millard
Feefo Verified
1 year ago
What Michael Millard said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.