What Trevor Bowler said about West Brom Building Society:
Excellent service
Happy with the service I received, cashier very pleasant and efficient.
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Trusted Customer
Feefo Verified
3 months ago
Excellent service and help by everyone
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TW
Tom W
Feefo Verified
GBR
3 months ago
What Tom W said about West Brom Building Society:
Brilliant service
I have recently been speaking with Manny in the customer service team about my mortgage and she has been absolutely brilliant. Also, getting through to a human is pretty straightforward, which these...
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Trusted Customer
Feefo Verified
3 months ago
Renewal
Your colleague was very, very helpful
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Trusted Customer
Feefo Verified
3 months ago
No Problems
I use West Bromwich and Great Bridge WBBS offices the most so I'm giving reviews on theses places . Helpful service and interest in my needs . Never had no problems .
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JW
Jessica Wells
Feefo Verified
3 months ago
What Jessica Wells said about West Brom Building Society:
Great customer service
Very friendly, explained everything clearly, nice and helpful
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Trusted Customer
Feefo Verified
3 months ago
Quick and Efficient Service
Quick and efficient service, the last time I used the Branch
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Trusted Customer
Feefo Verified
3 months ago
Very good. Very efficient
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Trusted Customer
Feefo Verified
3 months ago
Straightforward and easy to navigate
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Trusted Customer
Feefo Verified
3 months ago
Went to have my books made up and to take some cash out.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.