What Pauline Hyde said about West Brom Building Society:
Top marks
Quick and efficient. Excellent service
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Trusted Customer
Feefo Verified
1 year ago
Great Service
Friendly professional staff.Service quick and efficient.
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Trusted Customer
Feefo Verified
1 year ago
Phone answered very quickly, very pleasant knowledgeable woman dealt with my query
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Trusted Customer
Feefo Verified
1 year ago
Helpful and efficient
The service in the Shrewsbury branch is always friendly and helpful. The lady who helped my husband and I on our latest visit was very polite and helpful and explained everything very clearly.
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Frederick Bentley
Feefo Verified
Malvern
1 year ago
What Frederick Bentley said about West Brom Building Society:
Nice soft voiced telephone manner from operator
Very patient as I searched for account numbers etc.
Very knowledgeable and helpful in resolving my query
Enjoy using your websave helplinr
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Trusted Customer
Feefo Verified
1 year ago
Very good. My questions were answered and decisions made
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Patricia Drew
Feefo Verified
1 year ago
What Patricia Drew said about West Brom Building Society:
Excellent service, staff are very friendly and helpful
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Trusted Customer
Feefo Verified
1 year ago
Simply the best
Excellent efficient service from my local branch as always. Staff always cheerful and gave time for customers to fully understand their requirements
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.