Gentleman listened and answered my questions about changed to name on account due to marriage. Directed to correct form to complete.
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BT
Barry Turner
Feefo Verified
15 hours ago
0
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Trusted Customer
Feefo Verified
21 hours ago
Polite and friendly and helpful staff good
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Trusted Customer
Feefo Verified
21 hours ago
As above
I find all my dealings carried out efficiently.Only wish is for a wider options
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PM
Pauline Moore
Feefo Verified
GBR
21 hours ago
What Pauline Moore said about West Brom Building Society:
I'm disabled and can't climb steps so the cashier came down to me. She couldn't have been more helpful.
I've been with the West Brom approx. 60 years and have always had excellent service.
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TS
Timothy Surman
Feefo Verified
22 hours ago
What Timothy Surman said about West Brom Building Society:
Excellent service no problems did as required transfer of funds
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Trusted Customer
Feefo Verified
22 hours ago
West Brom Building Society staff are always very friendly and helpful.
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Trusted Customer
Feefo Verified
22 hours ago
Good, helpful polite,
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Trusted Customer
Feefo Verified
22 hours ago
Very helpful customer service, sorted out my access problems very quickly
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AT
Aiden Tooby
Feefo Verified
GBR
22 hours ago
What Aiden Tooby said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.