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Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

4,914

660

114

82

358

6,128

ratings over the past year

Displaying all 40,091 reviews
AK
Albert Kuhn
Barcelona
17 hours ago
Date of purchase: 06/18/2025
What Albert Kuhn said about Viator:
Barcelona
Service was easy to schedule. Was as advertised. Tour guides did a great job
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Trusted Customer
18 hours ago
Date of purchase: 06/18/2025
Booked a kayaking, adventure, for my niece, and I was unable to get confirmation immediately that the tour was available, even though the website indicated that I could select the date and time. You...

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Trusted Customer
18 hours ago
Date of purchase: 06/18/2025
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Trusted Customer
18 hours ago
Date of purchase: 06/17/2025
Hawaii
They woman was very good. She recommended booking more than one at a 5% savings. But looks like that didn't happen when my charge came thru. Will wait and see when Bill arrives.
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Trusted Customer
19 hours ago
Date of purchase: 06/09/2025
Great way to book tours
Very essay to find and book tours. All the tour guides we had were great !
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Pam
Seattle
19 hours ago
Date of purchase: 06/15/2025
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TA
Tammy Alber
Chicago
22 hours ago
Date of purchase: 06/17/2025
What Tammy Alber said about Viator:
Easy to use! Great support!
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Trusted Customer
1 day ago
Date of purchase: 06/12/2025
Great tour company!
Super easy gonook. I always use Viator to book my tours.
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Trusted Customer
1 day ago
Date of purchase: 06/17/2025
Negative First Experience :(
For two days I have been trying to access my vouchers for a tour that takes tomorrow morning. I have send messages twice asking for help with no response. The matching of puzzle pieces is not working...

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Viator Customer Relations
Viator
1 day ago
Hi , We understand that you're frustrated and truly regret that this experience hasn’t met your expectations. We’ve reviewed your booking and reached out to you via email with more details. Please check your inbox. We have resent a voucher, so we can continue the conversation there. We have resent a voucher. If you have any additional questions or concerns, feel free to reply to our email. We’re here to assist you. Kind regards, Naoe
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Fred Vissers
1 day ago
Date of purchase: 06/17/2025
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.