Sadly I ordered anya potatoes ready for delivery in January. Unfortunately company couldn't supy them but rather than inform me of the situation they just substituted another brand and sent them. I...
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Amy
Suttons
4 years ago
Thank you for your review. Whilst we make every effort to supply the items as ordered, under exceptional circumstances, if a product unavoidably becomes unavailable, then we may send a substitute. We have found that most customers prefer this to the disappointment of receiving nothing at all. The substitutes are carefully chosen to be as similar as possible to the original item but we do apologise that you were not kept informed of this. If you are ever disappointed with a substitute received please do get in touch and we will try and resolve this for you. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were happy with the speed of delivery and we wish you all the best for the growing season. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that your lavetera was well packaged and arrived in prime condition. We appreciate your feedback. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. Whilst we make every effort to supply the items as ordered, under exceptional circumstances, if a product unavoidably becomes unavailable, then we may send a substitute. We have found that most customers prefer this to the disappointment of receiving nothing at all. The substitutes are carefully chosen to be as similar as possible to the original item but we do apologise that you were not kept informed of this. If you are ever disappointed with a substitute received please do get in touch and we will try and resolve this for you. Kind Regards, Suttons
So easy to order, great choice and price so reasonable and only one delivery charge for the four items I ordered. These were all christmas gifts which I have ordered in the past from other...
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Emily Evans
Suttons
4 years ago
WOW! Thank you so much for your kind words and five-star review! We are delighted that you are happy with our ordering process and the communication we offer to our customers. It is fantastic to know that what we are doing is working and all your Christmas gifts arrived safely to their intended recipients. Thank you so much for taking the time to provide us with this feedback, this really has made our day. We appreciate your custom with us and hope to be of service again in the future.
Product reviews
Emily Evans
Suttons
4 years ago
Thank you so much for your fantastic review! We are thrilled that both you and your friends were delighted with the order, and this was well-received as a gift. We are so happy we were your chosen suppliers for the Amaryllis and hope this gift thrives well for your friends as we would expect.
Emily Evans
Suttons
4 years ago
Thank you so much for the recommendation. We are so happy to hear both you and your friend were delighted with our service and the Jasmine received. We can't thank you enough for taking the time to provide us with this feedback, it really helps us know that we are moving in the right direction for our customers.
Thank you so much for your five-star review and lovely feedback. We are so happy that you are pleased with your latest order from us, and this was received safely. Thank you again for you returned custom. We can't wait to be your supplier again in the future.
Product reviews
Emily Evans
Suttons
4 years ago
Thank you for your fantastic review! We are delighted that your order arrived safely and you are happy with the high quality of our Iris Re-Blooming collection. Thank you for your custom and taking the time to provide us with your feedback.
I ordered a pack of Iris. Ordered easily online and the bulbs came in a few days with instructions. Very pleased with the service
Amy
Suttons
4 years ago
Thank you for your wonderful review! We are pleased to hear that you were happy with all aspects of the service received and that you found the ordering and delivery went smoothly. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were happy with the quality of the bulbs received. Kind Regards, Suttons
Date of purchase: 12/30/2021
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Peter Lee
Feefo Verified
4 years ago
What Peter Lee said about Suttons:
on time as originally specified
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that your order arrived in a timely fashion and you were informed of delivery dates. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We do apologise that some of your bare roots were of poor quality, we have emailed you directly in relation to this and we are sorry for any disappointment caused. Kind Regards, Suttons
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your wonderful review! We are pleased to hear that the service was to a high standard. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We appreciate your positive feedback! Kind Regards, Suttons
Date of purchase: 01/05/2022
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Doug Thom
Feefo Verified
4 years ago
What Doug Thom said about Suttons:
good satisfactory
Amy
Suttons
4 years ago
Thank you for your review. We appreciate your comments. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We hope that you will be delighted with the crop of rhubarb that your crowns produce. Kind Regards, Suttons
Date of purchase: 12/22/2021
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John Sirrett
Feefo Verified
Solihull
4 years ago
What John Sirrett said about Suttons:
I do not do customer feedback but am making an exception because the service and in particular the quality of the (house) plants provided by Suttons on this occasion was exceptional. I thought the...
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Amy
Suttons
4 years ago
Thank you for your wonderful review! We really appreciate you taking your time to leave feedback on the house plants you received lately and we are pleased to hear that you were delighted with the quality. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were delighted with the quality and price. We appreciate your comments. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were delighted with the quality and price. We appreciate your comments. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were delighted with the quality and price. We appreciate your comments. Kind Regards, Suttons
Very helpful staff, Jane called me back as promised and gave me very helpful advice.
Amy
Suttons
4 years ago
Thank you for your great review. We are so pleased to hear that our expert gardener Jane was able to get in touch and provide you with any advice needed. We appreciate your feedback. Kind Regards, Suttons
Product reviews
Amy
Suttons
4 years ago
Thank you for your review. We are sure that you will be delighted with the results. Kind Regards, Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!