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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 23,213 reviews

Trusted Customer

Feefo Verified

2 hours ago

Excellent

Product reviews

Date of purchase: 04/14/2026

Trusted Customer

Feefo Verified

2 hours ago

Flaggers

Reform flyer not appreciated

Product reviews

Date of purchase: 04/27/2026

Matt donald

Feefo Verified

GBR

2 hours ago

What Matt donald said about Suttons:

Small plants

Plants packaging was intact but bashed about a bit

Product reviews

Date of purchase: 04/27/2026

sylvia mallows

Feefo Verified

GBR

2 hours ago

What sylvia mallows said about Suttons:

Service was good

Product reviews

Date of purchase: 04/26/2026

Trusted Customer

Feefo Verified

3 hours ago

Very disappointed

Definitely not impressed and very disappointed with the service. The main part of the order, which was a heavy duty portable shed, was cancelled by Suttons without explanation (which they later...

Product reviews

Date of purchase: 04/27/2026

Trusted Customer

Feefo Verified

3 hours ago

Still waiting..

Received as expected

Product reviews

Date of purchase: 04/27/2026

Trusted Customer

Feefo Verified

1 month ago

Good packaging of seeds.

The package of seeds arrived quickly. I am just waiting for the weather to be kind enough to warrant starting planting.

Date of purchase: 03/02/2026

Brian Morgan

Feefo Verified

GBR

1 month ago

What Brian Morgan said about Suttons:

Not Good

Dead tomato plants were promised to be replaced, but then delayed, such that I would be away when delivery expected. Thus credit requested 15th April. No response as yet.

Naomi

Suttons

8 hours ago

We are very sorry to hear that the plants were not in the condition you expected, and that the replacement items were due to arrive while you were away. That is clearly not the experience we want for our customers, and we appreciate you taking the time to let us know. Thank you for your feedback, as it helps us to investigate and improve our service. If the replacement delivery has been left or delivered during your absence, please do let our customer service team know so we can look into this for you and arrange a suitable solution. We remain committed to ensuring you receive healthy, good-quality plants and a reliable service, and we will be happy to assist further. Kind regards, Naomi, Suttons Customer Care.

Brian Morgan

4 hours ago

Fortunately, the replacement plants arrived before I left on holiday and thus, so far are now fine

Product reviews

Date of purchase: 03/26/2026

avis Redfearn

Feefo Verified

4 hours ago

What avis Redfearn said about Suttons:

great purchase

excellent

Product reviews

Date of purchase: 04/26/2026

Roger

Feefo Verified

GBR

4 hours ago

What Roger said about Suttons:

Delivery on time

Product reviews

Date of purchase: 04/27/2026

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Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Perfect Perennial CollectionMore reviews of this product (318)View product websiteLovely plants received which are growing well after following the very good instructions provided.

Perfect Perennial CollectionMore reviews of this product (318)View product websiteDidn’t appreciate the Reform flyer tucked into the parcel, seemingly instead of instructions which would have been appreciated. Political propaganda isn’t the best start ahead of what was hoped to be...Read more

Perfect Perennial CollectionMore reviews of this product (318)View product websitePlants were very small and a few varieties from day one deteriorated very quickly whilst others thrived.

Perfect Perennial CollectionMore reviews of this product (318)View product websiteSeveral were very dry and wilted. Would have made it if they had been a bit bigger Dissapointed

Blueberry Growers ChoiceMore reviews of this product (59)View product websiteA couple of the plants not looking particularly healthy, I am not sure they will survive.

Raspberry Glen Ample Summer fruitingMore reviews of this product (70)View product websiteSo far only one out of three showing signs of life.

Perennial Super Saver CollectionMore reviews of this product (25)View product websiteSuttons cancelled the order because they had advertised it at the wrong price, therefore we have not had the opportunity to try it out. Therefore the review is not about the product, but about the...Read more

Chilli Pepper Hot Thai - SeedsMore reviews of this product (12)View product websiteReceived 2 weeks ago but still waiting for germination - indoors, kept damp & in good potting compost . Fingers remain crossed but ...

Tomato MoneymakerMore reviews of this product (24)View product websiteThey were DOA - dead on arrival.

Begonia x tuberhybrida Apricot Shades Improved F1More reviews of this product (908)View product websitebargain great plants

Perfect Perennial CollectionMore reviews of this product (318)View product websiteArrived in 2 days packed nicely and un damaged (until postman crammed them though the letterbox) repotted looking good. Would buy again.

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