Suttons Reviews

Thank you for taking the time to leave your feedback. We’re very sorry to hear that your Begonia plants have not shown any signs of growth and that you are disappointed with them. We appreciate you sharing your experience and will ensure your comments are passed on to the relevant team. Kind regards, Samie Suttons Customer Care

We're very sorry to hear that your plug plants arrived in poor condition and that only a few survived despite your efforts to care for them. Please accept our sincere apologies for your disappointment. If you have not already done so, please contact our Customer Care team so we can investigate this and work to resolve the matter for you. Kind regards, Samie Suttons Customer Care

We're sorry to learn that your plug plants did not arrive in the condition you expected. We appreciate the effort you made to pot them on and are disappointed that so many failed to establish. We'd like the opportunity to put this right. Please get in touch with our Customer Care team if you haven't already, and we'll be happy to look into your order and assist further. Kind regards, Samie Suttons Customer Care

Thank you for your feedback on the Fuchsia Deluxe Giant Marbled Collection. I’m very sorry to hear that both orders arrived damaged and very dry, and that you have also had difficulties getting responses to your messages. I can appreciate how frustrating and disappointing this must have been, especially given the number of plants affected and the losses you’ve experienced. If this issue is still outstanding, please contact our Customer Care team on 0333 043 0700 and we will be happy to help resolve this for you. Kind regards, Richard Customer Care Team