Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
HK
HKC
Feefo Verified
GBR
9 months ago
What HKC said about Secure Trust Bank:
A Bank That Delivers
I have been a customer with Secure Trust Bank for a while now and have had no issues with them. I recently opened a new savings account with them. A process that was quick and easy, with no need to...
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Sophie
Secure Trust Bank
8 months ago
Hi Harpreet,
We are pleased to hear you have been a customer with us for a while and are satisfied with the services we provide!
Thank you for your feedback, we appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Sophie
Secure Trust Bank
8 months ago
Hi,
Thank you for your 4 star review, we appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Good service, helpful staff on the phone, not to long a wait either.
Sophie
Secure Trust Bank
8 months ago
Hi,
We are please to hear you are satisfied with the service we provide!
Thank you for your review!
We appreciate it!
Kind regards,
Sophie
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NQ
Norman Queenan
Feefo Verified
GBR
9 months ago
Sophie
Secure Trust Bank
8 months ago
Hi Norman,
Thank you for your 4 star review!
We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Good service. No issues
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are happy with the service provided!
Thank you for your review!
Kind regards,
Sophie
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PA
Paul
Feefo Verified
GBR
9 months ago
Sophie
Secure Trust Bank
8 months ago
Hi Paul,
Thank you for your 5 star review!
We appreciate it!
kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Very satisfactory
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are very satisfied with our services!
Thank you for your review!
We appreciate it!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
9 months ago
Good rates, bad times.
Decent interest rates but moving finds around is a pain (in a joint account, anyway). You both have to separately agree to the transaction by logging in to an outdated system which is not user...
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Louise
Secure Trust Bank
8 months ago
Hello,
We are sorry to hear that Secure Trust Bank has not met your expectations.
Your feedback is valuable to us and is regularly reviewed by our senior management team to help us improve the products and services we offer.
Kind regards,
Louise
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GO
Graham Ogden
Feefo Verified
GBR
9 months ago
What Graham Ogden said about Secure Trust Bank:
Excellent
Sophie
Secure Trust Bank
8 months ago
Hi Graham,
Thank you for your 5 star review!
We appreciate it!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
9 months ago
I liked the communication shortly after my deposits and I can view my deposits via an app
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are satisfied with the correspondence we issue!
Thank you for your feedback!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.