Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
Trusted Customer
Feefo Verified
9 months ago
Flawless fixed bond savings
Best rates for fixed bond saving at the time of application. Returning customer so sign up was flawless and quick. Deposit and acknowledgment protocols again are flawless and deposit window is longer...
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Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are satisfied with our rates and how quickly funds reach the account after making a deposit.
We appreciate your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Straight forward and quick process
Transfer of money was easy and quick.
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you found transferring your money quick and easy!
Thank you for your feedback!
Kind Regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Initial set up of savings account was swift and easy. Went to transfer monies and it took more than 15 hours to get there (lost in cyberspace from one bank to another). I therefore needed to call...
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Sophie
Secure Trust Bank
8 months ago
Hi,
We are sorry to hear you were unsure if your funds had reached your account, usually a confirmation email is sent when funds reach an account to notify you of the arrival. I am glad to see you were reassured by one of our agents over the phone!
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Sophie
Secure Trust Bank
8 months ago
Hi,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Wry good
Very good so far
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you find everything to be up to standard so far!
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Great bank
Easy to use and excellent service
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are happy with the service we provide!
Thank you for your positive feedback, We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Sophie
Secure Trust Bank
8 months ago
Hi,
Thank you for your 5 star review! We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Excellent
Easy to log on. Replied to my messages promptly
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you found it easy to log on and are satisfied with the response time to secure messages!
Thank you for your review!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
9 months ago
Good option for online savings accounts
Software works well and Secure Trust are good communicators. Deposit rates seem to be reasonably competitive.
Sophie
Secure Trust Bank
8 months ago
Hi,
We are pleased to hear you are satisfied with the services we provide!
Thank you for your review!
Kind regards,
Sophie
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IM
Ian Mitchell
Feefo Verified
GBR
9 months ago
What Ian Mitchell said about Secure Trust Bank:
Secure Trust Bank opening and maintaining new bond.
Very easy to download app and set up my savings account and transfer money into it.
All stages of settling up the account and transferring money was clearly explained and felt safe and secure.
Sophie
Secure Trust Bank
8 months ago
Hi Ian,
We are pleased to hear you found it easy to open and fund your account with us!
Thank you for your review, we appreciate it!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.