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ROL Cruise Reviews

https://www.rolcruise.co.uk/

EXCEPTIONAL

The UK's No.1 Cruise Agent

Service

4.9

/5

5

4

3

2

1

677

67

6

4

5

759

ratings over the past year

Displaying all 25,570 reviews

Trusted Customer

8 years ago

Bad after sale service

The pre sale service was good but after the booking after sale service was extremely poor and disappointing

1

Trusted Customer

8 years ago

Good and helpful.

Your team were very helpful and informative about the cruise we are going on. I would recommend them to all our family and friends.

0

Trusted Customer

8 years ago

Excellent service throughout the booking process

0

Trusted Customer

8 years ago

Well done ROL!

Polite and well versed in what they offer. Booking was easy and efficient. A friendly professional approach

0

Trusted Customer

8 years ago

Efficient friendly service

Prompt knowledgeable helpful and cheerful. The lady on the phone answered promptly, understood my request, offered advice, and having spoken to the cruise company was able to efficiently book our...

0

Trusted Customer

8 years ago

Improve customer service

Customer service needs improving

Gill Rogers

ROL Cruise

8 years ago

Thank you for your feedback.

I am sorry to hear that you feel we need to improve our Customer Service, please could you provide me with some further details so that I may look into this further for you.

Thank you

0

Trusted Customer

8 years ago

Great & personal service

Service is what you expect from ROL - Excellent !!

0

Trusted Customer

8 years ago

Very helpful and efficient staff member, she was engaging and friendly on the phone, we are new customers and she made the booking experience very enjoyable.

0

Trusted Customer

8 years ago

booking a new cruise was very straight forward and went very smoothly. All my quiries were explained so there was no problems. A very good service all round.9

0

Trusted Customer

8 years ago