How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ROL Cruise Reviews

https://www.rolcruise.co.uk/

EXCEPTIONAL

The UK's No.1 Cruise Agent

Service

4.9

/5

5

4

3

2

1

678

67

6

4

5

760

ratings over the past year

Displaying all 25,569 reviews

Trusted Customer

8 years ago

Caribbean cruise January 2018

The lady we spoke to was very informative, very helpful and guided me through the booking making sure I understood everything she said. This is our first experience of cruising so she made it...

0

Trusted Customer

8 years ago

Yes I would recommend them

0

Trusted Customer

8 years ago

It does the booking

0

Trusted Customer

8 years ago

Excellent service.

ROL were not only helpful but very efficient. Forms were sent and any required alterations made quickly and without fuss.

0

Trusted Customer

8 years ago

Friendly and efficient. I would recommend and use their service again

0

Trusted Customer

8 years ago

lovely customer service and a great price! very helpful

Lovely customer service and I would definitely recommend you to friends and family

0

Trusted Customer

8 years ago

I can understand them over the phone, not true of many centres

I continue to use the company, if I did not get good service, I would go elsewhere.

0

Trusted Customer

8 years ago

Lovely telephone manners. Well done rol.

Excellent service. Staff very helpful. Have no complaints at all and would recommend rol to everyone. Met rol staff on board cruise ships and they were the same.

0

Trusted Customer

8 years ago

QE TASTER Cruise

Excellent friendly and knowledgeable service from Karen at ROL Cruise booked with the additional bonus of an unexpected cabin upgrade within 10 minutes.

0

Trusted Customer

8 years ago