The pots came very quickly
I got regular updates although they were delivered to the wrong house. They were well packed so much so that I had to aske neighbour to bring them to my house
primrose-uk
Primrose
3 months ago
Thanks for your feedback, and I’m glad the pots arrived quickly and well packed, but I’m sorry they were delivered to the wrong house and caused you inconvenience. We’ll use this to improve our delivery service going forward.
Product reviews
primrose-uk
Primrose
3 months ago
Thanks, Jane – we’re really glad to hear they look great planted up with your hydrangea and rose! If the weight’s ever an issue, you might find a pot mover or plant caddy helpful for easier manoeuvring.
Date of purchase: 06/30/2026
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MD
Malcolm Dawes
Feefo Verified
3 months ago
What Malcolm Dawes said about Primrose:
Arrived within a few days
primrose-uk
Primrose
3 months ago
Thanks, Malcolm – we’re glad to hear your order arrived so quickly! 🌿
Product reviews
primrose-uk
Primrose
3 months ago
Thanks, Malcolm – we’re really glad to hear the replacement pump is working well for you!
Excellent service arrived earlier than expected.
Easy to order on line.
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback – we’re delighted your duck water feature arrived early and that ordering was easy. We hope you enjoy it in your garden!
Product reviews
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re so pleased to hear you found it easy to put up and that it makes a great feature in your garden. 🌿
Date of purchase: 06/30/2026
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Trusted Customer
Feefo Verified
3 months ago
Excellent service and rapid delivery. I recommend to friends and family. Always better to stop the sun getting into the house rather than trying to deal with the light and heat once it is in.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback and recommendation – we’re delighted you’re so happy with our service and speedy delivery. 🌟
Product reviews
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
First class. I contacted CS and they were very helpful.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted the solution is working so well for your west-facing windows and that our customer service team could help. 🌿
Product reviews
primrose-uk
Primrose
3 months ago
Thank you so much for persevering with the tricky installation and for sharing such a detailed review – I’m really glad to hear the awning has made such a big difference to the heat at your window. I’ll make sure your comments about the arm instructions and spring loading are passed on to the team so we can keep improving.
Thank you, Bill – we’re glad you found the timber planter good value and the ordering process easy! We really appreciate you taking the time to leave this feedback.
Product reviews
primrose-uk
Primrose
3 months ago
Thanks, Bill – we really appreciate your feedback and are delighted to hear you found the product well made, good value and promptly delivered.
A speedy delivery, good communication re date, time etc and the product was well packaged
primrose-uk
Primrose
3 months ago
Thanks, Christine – we really appreciate your lovely feedback and are delighted you were happy with the product and delivery.
Product reviews
primrose-uk
Primrose
3 months ago
Thanks, Christine – we’re so pleased you like the look of it and hope your sister loves it too! If you have any issues once it’s in use, just get in touch with our customer care team and we’ll be happy to help.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.