I’m sorry to hear you feel that way. If you’d like to share what went wrong with your Primrose experience, please email our customer service team so we can look into it and try to put things right.
Product reviews
primrose-uk
Primrose
15 days ago
I’m really sorry your delivery has been delayed and split like this. Please contact our customer care team with your order number so we can investigate the missing items and discuss the extra paid for quick delivery.
Date of purchase: 04/23/2026
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John Foley
Feefo Verified
16 days ago
What John Foley said about Primrose:
Great service.
primrose-uk
Primrose
16 days ago
Thanks, John – we really appreciate your feedback and are glad you had a good experience with us. 🌿
Product reviews
primrose-uk
Primrose
16 days ago
Thanks, John – we really appreciate your feedback!
primrose-uk
Primrose
16 days ago
Thanks, John – we really appreciate your feedback. 🌿
First order was brilliant, the second for same fence a disaster arrived damaged was collected next day as arranged, no replacement as promised email them and said no stock so arranged refund….i...
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primrose-uk
Primrose
16 days ago
We’re really sorry for the poor experience you’ve had, especially after your first good order, and for the confusion over stock, dispatch and lack of apology. We clearly let you down this time and appreciate you sharing this so we can improve.
Product reviews
primrose-uk
Primrose
16 days ago
Thank you for your positive feedback – we’re really glad you’re happy with the fencing!
primrose-uk
Primrose
16 days ago
Thank you for your feedback – we really appreciate it!
Date of purchase: 04/08/2026
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Danny Sirchia
Feefo Verified
16 days ago
What Danny Sirchia said about Primrose:
Good
primrose-uk
Primrose
16 days ago
Thanks, Danny – I’m glad to hear that! If you’d like to share more about your experience or have any questions, I’m here to help.
Product reviews
primrose-uk
Primrose
16 days ago
Thanks, Danny – we really appreciate your kind feedback and are delighted you had a great experience with our service.
Thanks for your review. It sounds like you’re looking for matching corner stones; as ranges can vary, please contact our customer service team with your previous order details so we can check availability and options for you.
Product reviews
primrose-uk
Primrose
16 days ago
Thanks for your feedback – I’m sorry the colour wasn’t quite as expected and that the matching items are unavailable. We’re continually reviewing our ranges and stock, but if you’d like us to look into alternatives or future availability, please email our customer service team.
Thanks, Lorna! I’m glad you found it easy to order and that your delivery arrived quickly.
Product reviews
primrose-uk
Primrose
17 days ago
Thanks, Lorna – we’re really pleased you love the panels and the finished result. 😊 Sorry about the split deliveries, but glad everything arrived safely in the end.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.