PBM is a customer-focused building management company
Service
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ratings over the past year
Premier Block Management is no longer an active Feefo customer
Displaying all 1,944 reviews
JB
Jan Burdette
Feefo Verified
9 years ago
What Jan Burdette said about Premier Block Management:
Very cheerful and very helpful. Making life easier for us conveyancers.
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Trusted Customer
Feefo Verified
9 years ago
Keep up the customer oriented service!
Considerate, and flexible when it came to making my service charge payment.
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Loren
Feefo Verified
9 years ago
What Loren said about Premier Block Management:
Very Responsive and Good Communication
I have seen some negative reviews of PBM but this has not been my experience. Since moving into my flat, I’ve had two major issues including a van colliding with my balcony and a stack pipe leak. ...
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Fiona Heaney
Feefo Verified
9 years ago
What Fiona Heaney said about Premier Block Management:
steven was informative and prompt
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Elizabeth Molter
Feefo Verified
9 years ago
What Elizabeth Molter said about Premier Block Management:
Amelia was great
Very friendly on the phone, quick and responsive. Able to answer my questions in a timely manner, passing me onto the relevant people where necessary.
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Helen Gold
Feefo Verified
IG95TJ
9 years ago
What Helen Gold said about Premier Block Management:
Very pleasant and helpful, solved problem
Pleasant and helpful, resolved the problem
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R Fitz
Feefo Verified
9 years ago
What R Fitz said about Premier Block Management:
General experience with PBM
RSJ Electrical Services Ltd
We have been carrying out some electrical contracting work recently for PBM.
My point of contact is Lucy Greene .
Lucy is an absolute pleasure to deal with . She is...
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David Simper
Feefo Verified
NOKO
9 years ago
What David Simper said about Premier Block Management:
Excellent service by Premier Block Management
DEALT WITH QUICKLY
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Trusted Customer
Feefo Verified
9 years ago
Some queries have been handled accurately, promptly and efficiently. Other ...
Some queries have been handled accurately, promptly and efficiently. Other responses been inaccurate and unclear.
Gary Cane
Premier Block Management
9 years ago
Sorry to hear that, we do aim to provide consistent service levels and we will learn from this experience. The letter we sent about the abandoned vehicle could have been a bit more detailed and we have used your feedback in a training exercise so in future that extra bit of clarity will be provided. Thanks for your kind words and constructive feedback, it is helping us improve.
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Macdara
Feefo Verified
9 years ago
What Macdara said about Premier Block Management:
Very good repsonse under strange circumstances
pbm were pretty good at dealing with the fire situation at my apartment. Alex in particular was excellent and very accommodating, and was very helpful in resolving issues.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.