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Premier Block Management Reviews

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

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ratings over the past year

Displaying all 1,944 reviews

Trusted Customer

Feefo Verified

11 years ago

Always an excellent and fast response to any inquiries either by phone or email. All the…

Always an excellent and fast response to any inquiries either by phone or email. All the staff that I have dealt with have been very polite and courteous. All invoices submitted have always been...

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Trusted Customer

Feefo Verified

11 years ago

A very good first year.

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Trusted Customer

Feefo Verified

11 years ago

Yes I am pleased with the service given however responses to email queries should be…

Yes I am pleased with the service given however responses to email queries should be quicker when replying to one of the Right to Own directors. Response to priority call outs is good overall. B

Premier Block Management

11 years ago

Thank you for your feedback. Please rest assured we are doing our very best to maintain our high standards. Your property manager will benefit from the extra help and support of a service manager who has recently been recruited. As a business we recognise the importance of delivering a first class customer service and we have allocated resources accordingly.

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Trusted Customer

Feefo Verified

11 years ago

Has improved recently although a serious look into the current contracts in place is hugely…

Has improved recently although a serious look into the current contracts in place is hugely necessary to ensure maximum value is got from the service charge.

Premier Block Management

11 years ago

Your feedback is appreciated, I am pleased to inform you we today negotiated a 10% decrease on the renewal terms from the lift engineers. A new parking enforcement company has recently started and the cleaners/bin services have been replaced following a successful tender process. The new firm start towards end of August and we are getting more hours and additional issue reporting for the same cost as the previous company. Our next email newsletter is coming soon and it will note these things and more.

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