PBM is a customer-focused building management company
Service
2
/5
5
4
3
2
1
1
0
0
0
3
4
ratings over the past year
Displaying all 1,944 reviews
Trusted Customer
3 months ago
Date of purchase: 12/01/2023
14 months after reporting a roof leak and unsafe windows, still no repair,
In my view PBM are without any doubt the worst service provider I have ever come across. They are based 210 miles away from my apartment in Liverpool and it shows, out of site out of mind! In the...
I really don’t know where to begin,
This year the service from PBM has fallen to a new low. Our block has had 4 different ‘permanent’ property managers during the year, and some temporary stand-ins...
Sabrina Haghdoust is an absolute star and a credit to PBM. In a very time-sensitive situation, Sabrina managed to chase down the information I needed to keep my sale alive.
I am deeply dissatisfied with the service provided by this management company. A one-star rating is far too generous. The company is not only expensive but also characterized by high staff turnover,...
Danielle Panju as our managing agent was very professional , replied timely, listened to concerns attentively and communicated complex information in an easy to understand format. Her management...
Tanya Malik was so helpful and proficient when I needed information to give to my buyer's solicitor who was proving very pedantic. Tanya sent the information I needed within an hour. She was very...
Very recently, PBM initiated a positive change for ensuring the gardening, cleaning and waste is managed by a caretaker. This has not only streamlined the systems and processes upgrading the...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.