How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Premier Block Management Reviews

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

ratings over the past year

Displaying all 1,944 reviews

Mr Partha

Feefo Verified

9 years ago

What Mr Partha said about Premier Block Management:

The service time SLA was spot on with pointed service.

Samantha Turner

Feefo Verified

9 years ago

What Samantha Turner said about Premier Block Management:

Very prompt service

I deal with many management companies and was particularly impressed at the speed and efficiency my enquiries were dealt with

Trusted Customer

Feefo Verified

9 years ago

Quick response to queries

Robin

Feefo Verified

Enfield

9 years ago

What Robin said about Premier Block Management:

Good, on their way to being Excellent!

Basing my experience with PBM as a whole over the past 5 years: - The service (answering and resolving queries via email and hosting resident meetings) by the current account managers for approx. 1...

Gary Cane

Premier Block Management

9 years ago

We agree entirely that 5* means 5* and its important to know where we need to improve in the eyes of the customer. You have really helped us in this regard with your informative feedback. After a few unsuccessful hires we revamped our whole recruitment process to ensure we check as much for attitude as for skills. We are not perfect but we do believe in listening to complaints and feedback and look to improve. Your experience seems to reflect that, in that when there was a problem senior management listened and took action. We cant always prevent problems but when they occur we do take action to resolve and prevent recurrence.

Roger Juer

Feefo Verified

9 years ago

What Roger Juer said about Premier Block Management:

Good

Sarah Hill

Feefo Verified

9 years ago

What Sarah Hill said about Premier Block Management:

Great with expediting an urgent matter.

Lucy Martis

Feefo Verified

9 years ago

What Lucy Martis said about Premier Block Management:

Fast!

Very prompt response to my repair request of a leaking external pipe.

Colin

Feefo Verified

Wigan

9 years ago

What Colin said about Premier Block Management:

The two young ladies I spoke to were very friendly and helpful making life easy for a change, Thank you

Lydia Piper

Feefo Verified

9 years ago

What Lydia Piper said about Premier Block Management:

I have been in contact with Lucy Greene regarding some accounts queries. Lucy always emails back promptly and is extremely helpful.

Kerrie Williams

Feefo Verified

9 years ago

What Kerrie Williams said about Premier Block Management:

I contacted Richard Gibbs, via e-mail, regarding a problem with our community bins. I received a reply from Richard, to say he had already raised the issue and would be chasing for follow ups until...

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo