How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,365

286

71

31

75

2,828

ratings over the past year

Displaying all 72,613 reviews

Trusted Customer

Feefo Verified

13 years ago

Happy with the service

Date of purchase: 04/24/2013

0

Trusted Customer

Feefo Verified

13 years ago

I have 6 dogs insured with Petplan and have always found them very efficient in handling…

I have 6 dogs insured with Petplan and have always found them very efficient in handling any claims I have made.

Date of purchase: 04/30/2013

0

Trusted Customer

Feefo Verified

13 years ago

i have never had an issue with the service from pet plan.

Date of purchase: 05/13/2013

0

Trusted Customer

Feefo Verified

13 years ago

The service is excellent, however, I found the process of signing up online and creating…

The service is excellent, however, I found the process of signing up online and creating an account when upgrading to the premium plan confusing. I am still unsure as to whether I have set up my...

Date of purchase: 04/18/2013

0

Trusted Customer

Feefo Verified

13 years ago

hassle free and person I originally spoke to on the phone was very helpful

Date of purchase: 04/19/2013

0

Trusted Customer

Feefo Verified

13 years ago

A little expensive but penplan have always been helpful when i have contacted them.

Date of purchase: 04/16/2013

0

Trusted Customer

Feefo Verified

13 years ago

I haven't had to make a claim as yet but when I joined Petplan I found…

I haven't had to make a claim as yet but when I joined Petplan I found the staff to be very helpful. I also like knowing that I am supporting the charity we got our dog from.

Date of purchase: 04/18/2013

0

Trusted Customer

Feefo Verified

13 years ago