I had to call them twice to ask where my documents were, they eventually arrived after three weeks then a second set arrived a week later. Not the best start.
My adopting a cat from a rescue centre where insurance was in place meant that the transfer of the policy was easy and the understanding of a pre-existing condition was handled competently.
I had 4 weeks free cover when I went to the vet and they advised that Petplan would contact me to see if I wished to continue but if they didn't I should contact them. They did contact me before my...
I have not had to make a claim on Petplan as yet because our cat, who we obtained from Blue Cross, has only come to live with us recently and has a clean bill of health. However, the person I spoke...
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Date of purchase: 04/11/2013
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Trusted Customer
Feefo Verified
13 years ago
Good service
Date of purchase: 04/23/2013
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Trusted Customer
Feefo Verified
13 years ago
Good value policy, easy to set up, good customer service
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