Petplan Reviews

Called to notify of death of a pet and also to arrange new cover for recently adopted cat. The Advisors were friendly, very helpful and sympathetic at the loss of our old boy. I have had cats insured...

can't comment yet because i havn't needed to use it.

as usual pet plan were great, my claim was processed in super fast time also i received a text advising me that they had received my claim, my payment check was received possibly a week later.

Difficult phone conversation over 1 hour long to get a £5 discount ( for a 2 pet, forlife plan) really a hard slog. Need to offer customers more incentives in the future as the policy is very highly...

Petplan worked very hard to determine what was not covered under their plan - enough so that I actually finally asked them what they do cover!

Good communication, answered all of my questions, Good overall experience

very well explained

Quite quick and easy nothing to complicated!

Direct debit payment does not go out of my bank account as originally stated by Pet Plan, I was waiting over three weeks for my certificate of insurance.

Good and very informative Explain all very clear.