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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,395

295

73

31

78

2,872

ratings over the past year

Displaying all 72,599 reviews

Trusted Customer

Feefo Verified

1 month ago

A company you can rely on

Great insurance, always paid claims, so good to know you are covered by a trustworthy company.

Date of purchase: 07/13/2026

0

MK

Mr Danny Kite

Feefo Verified

GBR

1 month ago

What Mr Danny Kite said about Petplan:

It was what you said it would be

Date of purchase: 07/24/2026

0

Trusted Customer

Feefo Verified

1 month ago

Date of purchase: 07/25/2026

0

Trusted Customer

Feefo Verified

1 month ago

Helpful and knowledgeable Petplan representative.

I had 2 questions following obtaining a quote online. The Petplan representative answered these questions fully and clearly. I had to wait a while for my call to answered. My only criticism.

Date of purchase: 07/24/2026

0

MB

Mrs Heather Breene

Feefo Verified

GBR

1 month ago

Date of purchase: 07/22/2026

0

Trusted Customer

Feefo Verified

1 month ago

Date of purchase: 07/24/2026

0

Trusted Customer

Feefo Verified

1 month ago

Petplan Review

Every time we have had to use Petplan the process has been straightforward and easy to follow and understand. They have completed our claims without any problems. If we had any concerns or questions...

Date of purchase: 07/20/2026

0

MG

Mrs Susan Gifford

Feefo Verified

GBR

1 month ago

What Mrs Susan Gifford said about Petplan:

Too early

So far not great. I still have not received the documentation. Also it's too early to give any sort of judgement on service - when I have made a claim would be a much better time.

Gigi

Petplan

1 month ago

Hi Susan, Thank you for your review. I'm sorry to hear you haven't received your documentation yet. I can see that they were sent to your email address so you should be able to access them by now. If you're still having issues accessing your documents or would like a paper copy in the post, please email us at social@petplan.co.uk with your request, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Date of purchase: 07/23/2026

0

Trusted Customer

Feefo Verified

1 month ago