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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,493

308

2,998

ratings over the past year

Displaying all 72,134 reviews

Mrs Kayleigh Thomas

Feefo Verified

GBR

1 hour ago

What Mrs Kayleigh Thomas said about Petplan:

Just joined petplan

Ive just joined and I've had all the information through already seem very good so far.

Date of purchase: 07/05/2026

Mrs Nadine Duffin

Feefo Verified

3 hours ago

Date of purchase: 07/03/2026

Trusted Customer

Feefo Verified

3 hours ago

Petplan give quality service.

They deal with claims promptly and keep you informed all along the process. They are not the cheapest pet insurers but they give excellent service - no hidden agendas like I’ve experienced with other...

Date of purchase: 06/28/2026

Trusted Customer

Feefo Verified

4 hours ago

Good price

Easy to fill in and good price

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

13 hours ago

New puppy

I have been with pet plan with my pre ious dogs that would be 26 years so it was a no brainer with my new puppy I have always had great service prompt payment with claims and no quibble with costs.

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

14 hours ago

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

14 hours ago

Never claimed before and all staff very helpful explaining how to do process very professional . Kept me informed of everything that was happening requards to the claims . When it came to payout no...

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

14 hours ago

Reassuring

Everything was straight forward and explained well. I was able to select a plan which I was comfortable with and suitable for my pet.

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

15 hours ago

Not great

Customer advisor wasn't very pleasant

Gigi

Petplan

13 hours ago

Hi, Thank you for review. I'm sorry to hear of the service you received. I've logged this as feedback to be relayed back to the agent. If you have any issues or queries, please don't hesitate to reach out to us at social@petplan.co.uk with query, your pet's name and policy number. Thanks, Gigi - The Customer Service Team

Date of purchase: 07/01/2026

Mr Paul Arkontopoulos

Feefo Verified

GBR

15 hours ago

What Mr Paul Arkontopoulos said about Petplan:

Petplan insurance worth a look

We received good service from Petplan with our last dog so went with them again with our new furry baby. The online policy booking seemed a bit of a faff, any time you clicked on a document to read...

Date of purchase: 07/05/2026