How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,510

318

82

40

85

3,035

ratings over the past year

Displaying all 71,734 reviews

Trusted Customer

Feefo Verified

3 days ago

Very good so far

Everything so far has gone very well, but diabetes is an ongoing illness and I will see how things go in the future.

Date of purchase: 05/06/2026

0

Trusted Customer

Feefo Verified

3 days ago

Quick and fast service

Date of purchase: 05/05/2026

0

MF

Mr Martin Fish

Feefo Verified

GBR

3 days ago

What Mr Martin Fish said about Petplan:

Useless

I've yet to receive any service despite agreeing to a monthly agreement. Honestly useless.

Alison

Petplan

3 days ago

Hi Martin, Please email social@petplan.co.uk if you need assistance with anything, we'll be happy to help. Thanks, Alison - The Customer Service Team

Date of purchase: 05/05/2026

0

ML

Miss Liu

Feefo Verified

GBR

3 days ago

What Miss Liu said about Petplan:

Good service, very efficient and convenient.

Date of purchase: 05/06/2026

0

Trusted Customer

Feefo Verified

4 days ago

Petplan gives you piece of mind for the health of your pet

Very easy to use and understand the benefits, straight forward setup no hassle, documents came through quickly, would recommend

Date of purchase: 05/04/2026

0

MB

Mr John Basey

Feefo Verified

GBR

4 days ago

What Mr John Basey said about Petplan:

First Class service from Pet Plan. Very helpful easy to deal with.

Excellent service and updates provided. My vet Family Friends took care of all the formalities.

Date of purchase: 04/26/2026

0

Trusted Customer

Feefo Verified

4 days ago

Excellent.

Excellent very helpful and patient.

Date of purchase: 05/04/2026

0

Trusted Customer

Feefo Verified

4 days ago

Petplan

Due to having several questions I ended up speaking to a member of your team. The lady was extremely helpful and explained everything to me and she actually helped me join whilst we were talking on...