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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,716

798

137

60

96

7,807

ratings over the past year

Displaying all 50,075 reviews
TC
Trusted Customer
Wigan
5 years ago
Date of purchase: 05/15/2019
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TC
Trusted Customer
Beccles
5 years ago
Date of purchase: 01/25/2014
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TC
Trusted Customer
5 years ago
Date of purchase: 08/14/2017
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TC
Trusted Customer
Windsor
5 years ago
Date of purchase: 04/24/2019
What Trusted Customer said about Hughes:
Easy on line ordering at a great price. The TV was delivered on time on the…
Easy on line ordering at a great price. The TV was delivered on time on the agreed date.
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TC
Trusted Customer
5 years ago
Date of purchase: 02/16/2013
What Trusted Customer said about Hughes:
First class customer service when I had to email them after the product was delivered
First class customer service when I had to email them after the product was delivered
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0
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RA
Rads
Mersea Island
5 years ago
Date of purchase: 08/14/2019
What Rads said about Hughes:
I do not recommend. I can tell others of our experience if asked but it's up…
I do not recommend. I can tell others of our experience if asked but it's up to them! I've used Hughes before and will use them again if the price and quality are right.
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TC
Trusted Customer
5 years ago
Date of purchase: 09/11/2018
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TC
Trusted Customer
5 years ago
Date of purchase: 01/04/2018
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Trusted Customer
5 years ago
Date of purchase: 07/07/2018
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Trusted Customer
Preston
5 years ago
Date of purchase: 05/28/2019
What Trusted Customer said about Hughes:
Original delivery company didn't load it on their van for delivery. The item was in…
Original delivery company didn't load it on their van for delivery. The item was in the shop, so they delivered it , the next day, the day after it was due.
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.