Merchant Logo
Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,736

791

139

59

95

7,820

ratings over the past year

Displaying all 49,990 reviews
TC
Trusted Customer
Clacton-on-Sea
5 years ago
Date of purchase: 12/29/2018
What Trusted Customer said about Hughes:
Very efficient and friendly service from Hughes...no issues will use again.
Very efficient and friendly service from Hughes...no issues will use again.
Product reviews

0
Share
TC
Trusted Customer
5 years ago
Date of purchase: 04/11/2018
Product reviews

0
Share
TC
Trusted Customer
Kings lynn
5 years ago
Date of purchase: 02/23/2019
Product reviews

0
Share
TC
Trusted Customer
Great Yarmouth
5 years ago
Date of purchase: 07/08/2019
What Trusted Customer said about Hughes:
Every purchase has been met with excellent friendly service
Every purchase has been met with excellent friendly service
Product reviews

0
Share
TC
Trusted Customer
5 years ago
Date of purchase: 05/09/2019
Product reviews

0
Share
TC
Trusted Customer
Ipswich
5 years ago
Date of purchase: 02/01/2013
What Trusted Customer said about Hughes:
their website said i could book a saturday delivery and installation so i bought it…
their website said i could book a saturday delivery and installation so i bought it from them. they then rang and said they couldn't do saturday it would have to be a week day
Product reviews

0
Share
DA
David
Market Rasen
5 years ago
Date of purchase: 08/27/2019
Product reviews

0
Share
TC
Trusted Customer
Skipton
5 years ago
Date of purchase: 04/16/2019
What Trusted Customer said about Hughes:
Good value and efficient, didn't quibble when I wanted to send the drier back
Good value and efficient, didn't quibble when I wanted to send the drier back
Product reviews

0
Share
TC
Trusted Customer
5 years ago
Date of purchase: 08/08/2018
Product reviews

0
Share
TC
Trusted Customer
5 years ago
Date of purchase: 12/03/2018
What Trusted Customer said about Hughes:
All good.
0
Share
About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
Read all
1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.