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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,008

828

136

61

92

8,125

ratings over the past year

Displaying all 49,138 reviews
DA
David
Bury St Edmunds
1 hour ago
Date of purchase: 06/10/2025

Satisfied with delivery

Recommends

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DA
David
2 hours ago
Date of purchase: 06/12/2025

Satisfied with delivery

Recommends

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RA
Ramona
2 hours ago
Date of purchase: 06/05/2025

Satisfied with delivery

Recommends

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Trusted Customer
3 hours ago
Date of purchase: 06/13/2025

Satisfied with delivery

Recommends

Can't fault hughes one bit. Shop staff and delivery staff were all brilliant
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Trusted Customer
3 hours ago
Date of purchase: 06/13/2025

Satisfied with delivery

Recommends

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HE
Helen
Norwich
3 hours ago
Date of purchase: 06/13/2025

Satisfied with delivery

Recommends

What Helen said about Hughes:
Perfect in every way, Service Value Product
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Trusted Customer
3 hours ago
Date of purchase: 06/10/2025

Satisfied with delivery

Recommends

Easy website to use, same price as everywhere else but no delivery charge and next day delivery excellent
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KE
KEVIN
Great Yarmouth
4 hours ago
Date of purchase: 06/09/2025

Satisfied with delivery

Recommends

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Trusted Customer
5 hours ago
Date of purchase: 05/24/2025

Recommends

I was approached by the sales person as I entered the shop, before I had had a chance to look around. When I did require some help, the sales person was on hand to help and offer advice. They were...

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KE
Ken
8 hours ago
Date of purchase: 06/12/2025

Satisfied with service

Satisfied with delivery

Recommends

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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.