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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,649

789

138

59

93

7,728

ratings over the past year

Displaying all 50,302 reviews
Trusted Customer
12 years ago
Date of purchase: 02/20/2013
Overall Satisfied

Satisfied with delivery

Recommends

Excellent price
Excellent price
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Trusted Customer
London
12 years ago
Date of purchase: 02/20/2013
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
12 years ago
Date of purchase: 02/19/2013
Overall Satisfied

Satisfied with delivery

Recommends

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0
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Trusted Customer
London
12 years ago
Date of purchase: 02/19/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
A good shopping experience: * Website OK to use * I got what I paid for without fuss. * Installation good - men helpful, polite and very tidy.
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Trusted Customer
Wrexham
12 years ago
Date of purchase: 02/13/2013
Overall Satisfied

Satisfied with delivery

Recommends

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Trusted Customer
Fareham
12 years ago
Date of purchase: 02/14/2013
Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Hughes:
Hughes Direct let me down by using such a poor courier company. My first delivery…
Hughes Direct let me down by using such a poor courier company. My first delivery date was overlooked by the courier company, so it didn't arrive on time! Without boring you with all the details, I...

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Trusted Customer
Goffs oak
12 years ago
Date of purchase: 02/13/2013
Overall Satisfied

Dissatisfied with delivery

Recommends

What Trusted Customer said about Hughes:
the first machine delievered was damaged so i had to wait 5 days for a…
the first machine delievered was damaged so i had to wait 5 days for a replacement and installers didn't level the machine so my husband had to. i did get the installation charge back
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Trusted Customer
london
12 years ago
Date of purchase: 02/13/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
no problems it just works
no problems it just works
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Trusted Customer
Dorset
12 years ago
Date of purchase: 02/12/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Satisfied customer
Satisfied customer
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Trusted Customer
Birmingham
12 years ago
Date of purchase: 02/12/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Prompt delivery. Item arrived well packed and in good condition.
Prompt delivery. Item arrived well packed and in good condition.
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.