Hotels.com US is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
Great
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Trusted Customer
Feefo Verified
13 years ago
I would have thought that you could get a better rate than if I went to…
I would have thought that you could get a better rate than if I went to the hotel direct. Rate is the same. I think that you are going to charge a $5 fee so rate is actually $5 dollars higher?
Other...
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Trusted Customer
Feefo Verified
13 years ago
Nice website, reward nights are nice, prices are generally competitive, sometimes room descriptions don't match…
Nice website, reward nights are nice, prices are generally competitive, sometimes room descriptions don't match e.g. "King Deluxe Room" and the room details say two queens. I generally won't book...
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Trusted Customer
Feefo Verified
13 years ago
thanks for promp attention
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Trusted Customer
Feefo Verified
13 years ago
Always seems to go smoothly.
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Trusted Customer
Feefo Verified
13 years ago
Awesome experience!
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Trusted Customer
Feefo Verified
13 years ago
Great and easy to use. I only book through Hotel.com
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Trusted Customer
Feefo Verified
13 years ago
Very user friendly booking process
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Trusted Customer
Feefo Verified
13 years ago
The customer service agent Leah was extremely knowledgeable, patient, and helpful. She helped me book…
The customer service agent Leah was extremely knowledgeable, patient, and helpful. She helped me book three different hotels in two different countries.
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Trusted Customer
Feefo Verified
13 years ago
The lady was very nice and helpful with making my reservation with the hotel, but…
The lady was very nice and helpful with making my reservation with the hotel, but I was told I would get and e-mail with my confirmation number. I did not get the e-mail, so I had to call the hotel...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
