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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

4,814

1,146

449

257

639

7,305

ratings over the past year

Displaying all 941,072 reviews

Greg Waters

1 year ago

Date of purchase: 10/05/2023

What Greg Waters said about Hotels.com US:

Nice features and complete info

Really like the filters on price and location and the map view feature. Far easier to use than my miles site through aa.com sometimes i book hotels with hotels.com rather than using miles because...

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Michael Norman

1 year ago

Date of purchase: 10/05/2023

What Michael Norman said about Hotels.com US:

Still a great site !!

Extremely easy and notified promptly by the hotel. This site has always been my “ go-to”.

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Clyde McCleary

Dothan, Al

1 year ago

Date of purchase: 10/05/2023

What Clyde McCleary said about Hotels.com US:

Day trip

Website is easy to navigate. Found the right hotel in seconds. Able to book the room with no hassle. Follow up confirmation by email was immediate.

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Alma Bednarz

1 year ago

Date of purchase: 10/05/2023

What Alma Bednarz said about Hotels.com US:

Highjacked Reservation Process

I felt that my reservation was highjacked right as I was paying to go into your system. I was finished paying, but until I allowed Google Pay to take over the process, it kept discarding my security...

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Not fast enough

That person that help me that’s very kind and helpful, however, still at this time, I haven’t received an answer from the lender regarding changing the time and day of my reservation

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Great! Always.

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Trusted Customer

1 year ago

Date of purchase: 10/04/2023

Easy to navigate

Easy to navigate and the rewards are great

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Web experience not clear

I went to Hotels.com because I got an email saying that I had accumulated OneKey Cash which I could use for a booking. I followed the instructions to utilize my cash, did a search, found a hotel I...

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Easiest reservations I've ever made.

Encounter no glitches, no problems and no worries. Easiest reservation system I've ever used.

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Robert Bauermeister

1 year ago

Date of purchase: 10/05/2023

What Robert Bauermeister said about Hotels.com US:

Pricing and availability are amazing.

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States