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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

4,779

1,131

446

255

636

7,247

ratings over the past year

Displaying all 941,072 reviews

Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Excellent choices, and plenty of information given.

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Randy Fabian

1 year ago

Date of purchase: 10/04/2023

What Randy Fabian said about Hotels.com US:

My comment is below about booking the wrong hotel, and hopefully when I went back in and canceled the one that it credited on my credit card. If it did, I am on board with hotels.com.

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Robert Jay Hutchinson

Corpus Christi

1 year ago

Date of purchase: 10/02/2023

What Robert Jay Hutchinson said about Hotels.com US:

Hotels.com is awesome!

I have used Hotels.com many times and have always been satisfied. Unfortunately I have cancelled a few times as the events I book for(auto racing) have rained out . Hotels.com is always my first and...

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Mark Godwin

1 year ago

Date of purchase: 10/05/2023

What Mark Godwin said about Hotels.com US:

Good place to stay

Ease of use and very convenient to match other hotels to see who offers the best accommodations.

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Trusted Customer

1 year ago

Date of purchase: 10/01/2023

Easy to Book!

Use Hotels.com every time I need to book Hotel. website is easy to use and navigate.

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Felt like bait and switch

I was quoted a booking price with OneKey cash used to bring the total down. When the reservation was shown, the OneKey cash was not on there. I checked again on the screen to make sure the box was...

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Troy Gassman

1 year ago

Date of purchase: 10/05/2023

What Troy Gassman said about Hotels.com US:

I use Hotels.com for all my hotel needs

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Trusted Customer

1 year ago

Date of purchase: 10/04/2023

Choices

Easy to look at alternative in same geographic area!

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Trusted Customer

1 year ago

Date of purchase: 10/04/2023

Great- fast and easy booking process- highly dependable services. Accurate housing descriptions. Always been satisfied

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Raymond Mendez

1 year ago

Date of purchase: 09/30/2023

What Raymond Mendez said about Hotels.com US:

Awful

Y’all have single handedly trashed your brand the in the past 6 months. Phone support is trash now, no more gold support or if there is, it’s buried where I can’t find it. The new reward system is...

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States