Service
4.3
/5

5

4

3

2

1

3,325

783

333

180

451

5,072

ratings over the past year

Hotels.com US is no longer an active Feefo customer
Displaying all 941,071 reviews
Trusted Customer
1 year ago
Date of purchase: 10/11/2023
TX, here we come
Easy to navigate and search.
AS
Andrew Schlafmann
1 year ago
Date of purchase: 10/11/2023
What Andrew Schlafmann said about Hotels.com US:
Use the Mbobile App for better discounts
They are good to browse hotel rates, but the mobile app offers lower prices. Also you need to be logged in before checkout to get the One Key loyalty cash.
Trusted Customer
1 year ago
Date of purchase: 10/09/2023
easy to use and efficient.
SS
Suzanne Stevens
1 year ago
Date of purchase: 10/10/2023
What Suzanne Stevens said about Hotels.com US:
Always so easy
Always so easy to use
RN
Rosalie Nuanes
1 year ago
Date of purchase: 10/10/2023
What Rosalie Nuanes said about Hotels.com US:
Reserving my room was a very easy and quick process. Looking forward to my stay.
Trusted Customer
1 year ago
Date of purchase: 10/11/2023
Yes, I would recommend Hotels.com to my friends.
Trusted Customer
1 year ago
Date of purchase: 10/10/2023
Easy to use and love the filters available. Used to book for visitors coming to the area.
Trusted Customer
1 year ago
Date of purchase: 10/11/2023
No Cancellation once you click
Allow a little time to cancel reservation. I am a Marriot Bonvoy member who clicked too soon.
Trusted Customer
1 year ago
Date of purchase: 10/04/2023
Useful tools!
Very easy to use. The process is well laid out for navigation.
Trusted Customer
1 year ago
Date of purchase: 10/09/2023
Booking
Booking was prompted. Usually easily to access .
About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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About Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent